Generali Global Assistance Appoints Philippe Gervais President of Travel Insurance

Generali Global Assistance (‘the Company”) today announced that Philippe Gervais has been appointed President of Generali Global Assistance’s Travel Insurance company. Gervais will report to Chris Carnicelli, CEO of Generali Global Assistance North America, who oversees the Company’s travel insurance and assistance, identity theft protection, and medical risk management business lines.

Gervais will be located in San Diego, the Company’s Travel Insurance headquarters. Prior to joining Generali Global Assistance, Gervais was CEO of Europ Assistance Belgium, and brings extensive experience in all areas of global leadership. He started with Europ Assistance in 2003 as Director of Strategy and Acquisitions, where he helped bring CSA Travel Protection and GMMI into the Europ Assistance USA (now Generali Global Assistance) family of companies.

Chris Carnicelli, CEO of Generali Global Assistance, North America, commented on today’s news: “Generali has been an innovator in the assistance industry for more than 25 years and as we enter a new era of insurance, one of education and transparency, we believe our travel insurance business is poised for significant growth. Philippe’s global experience and leadership are invaluable as we set forth our aggressive expansion plans to become the world’s best travel insurance and assistance provider. I have worked with Philippe for over ten years, and I’m looking forward to his knowledge and council as part of the executive team.”

Gervais began his career in 1992 as a product and sales manager in the Nestlé group. In 1995, he joined Price Waterhouse Coopers as a Consultant and then Manager in charge of international missions of commercial strategies, distribution, and telecommunications. In 2010, he was named CEO of Océalis and President of Europ Téléassistance in charge of the French Business Unit. In 2014, he was named the CEO of Europ Assistance Belgium. Gervais has also served as the Secretary General of Afrata, a French association for remote assistance and holds a degree in finance and entrepreneurship from ESSEC Business School.

Gervais commented, “Being part of the team that helped bring in the companies that have now formed into Generali Global Assistance, I’m truly impressed with what they have become under the North America team’s guidance. I’m excited to be joining on the Generali Global Assistance executive leadership team and helping guide the travel insurance activity through its next stage of growth.”

Generali Global Assistance offers a full suite of innovative, vertically integrated travel insurance products and assistance services that help protect consumers against certain risks associated with travel. These products combine the institutional knowledge, quality, and customer service built by CSA Travel Protection over the past 25 years, now with the backing and underwriting ability of a global insurance brand – Generali.

About Generali Global Assistance
Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services. Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit:

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 646 417 8516

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.