Nearly 100 Million Americans Will Travel This Holiday Season

Generali Global Assistance Announces Findings of its Holiday Travel Consumer Survey

Generali Global Assistance’s Travel Insurance division, formerly CSA Travel Protection, today announced findings from its consumer holiday travel survey. The survey found that 40% of Americans – or 99.8 million people – plan to travel over the course of the 2017 holiday season. Millennials plan to travel more than any other age demographic (48%) and those with children are the segment most likely to travel at 54%.

The survey broke travelers out into two buckets – those planning to travel to see family and those planning to travel for vacation. Of those planning to travel to see family, most (73%) will spend less than $1,000. Those travelling for vacation will spend significantly more, with over half spending more than $1,000 and 18% spending between $2,500 – $5,000.

Chris Carnicelli, CEO of Generali Global Assistance commented on the survey findings, “For many, the holidays are an important time of year to connect with loved ones and going to see family is by far the primary reason to travel during the holiday season, with 87% of Christmas travel and 64% of New Year’s travel being dedicated to going to see relatives. For those travelling to see family, becoming closer as family was the primary importance at 68%, followed by relaxation (66%), reading or learning new things (18%) and sports activities (13%).”

For vacationers, becoming closer as a family was still important at 32%, but it ranked behind relaxing or finding peace of mind (65%) and discovering new cultures or enjoying a change of scenery (44%). Vacationers were also more interested in reading or learning new things (29%), sports activities (26%) and fostering a new romantic relationship (26%).

Additional survey findings include:

  • For travelers going to see family, 85% will stay within the continental U.S. versus 58% for vacation goers. The Caribbean was the most popular choice for vacation travel outside the U.S.
  • Travelers going to see family will stay relatively close to home – but not too close. Nearly 40% will stay within 100 miles, but only 7% will stay within 10 miles of home. For vacationers, 18% will remain within 100 miles of home and one-quarter will venture more than 1,000 miles away from their abodes.
  • For family seeking travelers and vacationers alike the primary method of transport will be a car at 68% and 43% respectively. The second option for both is an airplane at 29% for those going to see family and 40% for those going on vacation.
  • When the primary purpose of travel is to see family, 68% of travelers will stay with family or friends. For those going on vacation, only 20% will stay with family or friends. Twice as many people traveling for vacation will utilize shared economy options (e.g. personal home/apartment rentals) compared to those going to see family.

Carnicelli added, “Whether going to see family or going on vacation 30% of travelers plan to protect their investment with travel insurance. In an increasingly complex world, ensuring that you are fiscally covered in the event of something unforeseen affecting your trip is becoming more apparent to consumers. However, many misconceptions around travel insurance still persists – which Generali, and the industry at large, are striving to address through enhanced transparency.”

Methodology
The “Holiday Travel” survey was conducted by ORC on behalf of Generali Global Assistance between November 2-5, 2017.  The survey was conducted online for 1,026 U.S. adults 18 years of age and older, comprised of 509 men and 517 women.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance* through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com .

 

 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

 

Help Your Clients Relax this Holiday Season with Travel Insurance

Busy booking your clients’ winter holiday plans? It’s that time of year! As you finalize arrangements and secure itineraries, don’t forget to remind your clients of how travel insurance can be an important part of their planning process. Travel protection can address a number of concerns that travelers may have about leaving home for the holidays, so consider the below ways in which a plan can help alleviate stress and help your clients enjoy the season—all while earning a commission on each plan sold.

Domestic Risks

Out-of-network medical coverage:

Your clients who are traveling domestically may benefit from knowing that while many primary health insurers include coverage for emergency treatment, even if your clients are receiving care outside of their network, some providers might not include such coverage and not all insurers include coverage for hospitalization. If your clients are traveling outside of their network, have a limited network or aren’t sure, they may benefit from travel insurance while away from home. CSA-Generali plans include Medical and Dental coverage and Emergency Assistance and Transportation coverage.

Identity Theft Resolution Service:

Traveling during the holiday season means travelers are venturing out during the busiest time of year. When considering the risks of traveling with IDs, credit cards and important documents in crowded and unfamiliar cities—or using public and unsecure Wi-Fi connections—your clients may travel easier knowing they have a protection plan in place that includes Identity Theft Resolution Service. This service takes effect on your client’s departure date and is in place for a full 180 days.

Weather Worries

Delays and cancellations:

According to the U.S. Department of Transportation, 19% of flights were delayed and 2% were canceled during the 2016 Winter Holiday travel season. That’s about 80% more cancellations and 12% more delays than usual so clients who are traveling during this time might like to know how travel insurance can help protect their trip costs if their plans are impacted by a covered event. Insured travelers are not only reimbursed for unused prepaid trip costs if they have to cancel or interrupt their plans due to a flight delay or cancellation resulting from adverse weather or another covered event, they can also receive reimbursement for additional transportation costs to return home or catch up to their trip.

Out-of-pocket costs:

Your clients can also receive coverage for out-of-pocket expenses if they’re delayed due to a covered event like adverse weather. Reimbursable expenses include lodging accommodations, local transportation, meal costs and additional parking charges and pet kennel fees that are incurred during the delay—the delay must last for six hours or more.

Offering travel insurance to all of your clients this holiday season encourages them to weigh the risks and consider their options so they can make the best decision for themselves and their travel party. If your clients have any questions about how a travel protection plan can benefit them, they can always contact our Customer Service Department, available seven days a week, at 1-800-348-9505.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Travel Insurance for Thanksgiving Trips—Big and Small

Thanksgiving weekend is one of the busiest times of year to travel in the U.S. and your clients who are taking advantage of remaining off-season deals and heading to an idyllic destination may be familiar with the ways a travel insurance plan can help protect their prepaid vacation costs. But what about your clients who are “just going to grandma’s house” this year? Travel insurance has quite a bit to offer these clients too, even if they don’t have much of a travel cost to insure. As long as their destination is at least 100 miles away from home, your clients’ Thanksgiving trip can be insured.

If your clients are planning a more casual Thanksgiving weekend, here are 4 reasons why travel insurance can help even some of the shortest Thanksgiving trips:

Reimbursement for Additional Expenses

Bad weather is always a risk however you’re traveling and with airports enduring more flights at higher capacities than most weekends, flight cancellations and delays for any number of reasons are bound to occur over Thanksgiving. If your clients are delayed due to either of these causes and get stuck en route for six hours or more, their travel insurance plan can provide coverage for some of their out-of-pocket costs—like meals, hotel stays and local transportation.

Assistance Services

CSA Travel Protection’s travel and emergency assistance services include our valuable 24/7/365 emergency assistance service along with a number of other concierge and assistance services that can help in instances such as re-booking your clients’ flight home if their original flight gets cancelled or providing a medical referral if one of your clients falls ill or becomes injured during their trip. All of our travel and emergency assistance services are provided by Generali Global Assistance.

Baggage Loss and Damage

Did you know 47% of 2016’s delayed bags were misplaced during transfer? If your clients are making a connection they may benefit from knowing their baggage and personal effects are insured if they become lost, damaged or stolen. Travel insurance plan holders can also receive coverage if they have to buy additional personal effects because their bags were delayed for either 12 or 24 hours, depending upon the plan they purchased.

Flu Season

Flu season can have serious consequences for travelers who fall ill either during their trip or shortly beforehand. If your clients don’t have out-of-network medical coverage, the Medical and Dental coverage included in CSA travel insurance could really come in handy if your clients get sick on their trip. As for your clients who are venturing further and booking prepaid vacation arrangements this Thanksgiving, they could very much benefit from purchasing travel insurance with Trip Cancellation coverage in case a traveling companion gets too sick to go.

Consider mentioning these helpful ways in which travel insurance can help a variety of Thanksgiving trips—even those that are relatively shorter and less expensive—and prepare your clients to bear the crowds with added peace of mind this fall. Many thanks from CSA Travel Protection for your continued partnership and support!

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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6 Fall Shoulder Season Destinations that Can Benefit from Travel Insurance

Traveling before and after travel’s high seasons, months known as “shoulder seasons,” can mean great savings for your clients, fewer crowds and friendlier locals. Different destinations experience their high seasons at varying times of year so before setting their hearts on a particular destination for this fall’s shoulder season— typically taking place between September and October—your clients are wise to do a little homework.

Here’s a list of some great fall shoulder season destinations and why travel insurance may come in handy when traveling there:

Hawaii and Getting There

After Labor Day, Hawaii is free from tourist-packed crowds and peak-season flight and lodging prices. While resorts and beaches are quieter in September and October, the weather remains in the 80’s and sunny—making it a perfect time to enjoy the islands’ beaches, wildlife and cultural traditions.

Why Your Clients Might Need Travel Insurance: Traveling to Hawaii is no small endeavor, especially if your clients are flying from the East Coast where they’re looking at a minimum of one connection and anywhere from 13 hours to a full day’s trek to get to the islands. Even flights from the West Coast will take no less than approximately six hours. A lot can go wrong during that time traveling cross-country or over the Pacific, including covered events like flight delays and cancellations due to bad weather that might force your clients to delay, interrupt or even cancel their plans. Travel insurance can help with those unexpected losses.

The Caribbean and Hurricane Season

The Caribbean offers a variety of attractive destinations throughout the fall shoulder season and beyond. The region known for its dream resorts, luxury cruises, stunning waters and rich heritage reaches its peak season in winter, typically January through March, so travelers tend to find the best prices in the preceding months. The downside of deserted beaches (and one way to explain them): hurricane season extends through the end of November in the Caribbean. Fortunately some of the southern islands such as Aruba, Bonaire, Curacao, Barbados, Grenada and Tobago rarely experience a hurricane making them both affordable and less risky destinations.

Why Your Clients Might Need Travel Insurance: Though storms can be rare and hurricanes tend to avoid certain parts of the Caribbean, your clients are nonetheless accepting a certain degree of risk when booking fall travel there—especially if heading to an island located in the hurricane belt. Travel insurance can help travelers recoup their trip investment if they have to cancel or interrupt their plans due to a mandatory hurricane evacuation or a flight delay or cancellation due to bad weather. See a Description of Coverage/Policy for event restrictions and complete details.

Mexico and Health Insurance

Fall shoulder season in Mexico coincides with the end of the country’s rainy season, peak hurricane season, some of the country’s quietest months and one of the most affordable times of year to visit. Travelers will find ample hotel occupancy at low costs and the rainy season’s showers are generally periodic and short—appearing in the late afternoon and leaving several hours of sun in the day to enjoy the Pacific or Caribbean coastline. For a cultural experience beyond the beaches, book your clients a trip in November when the country hosts a number of festivals including iconic Dia de Los Muertos celebrations.

Why Your Clients Might Need Travel Insurance: While Mexico provides health care to Mexican citizens and legal immigrants through its national system, Insituto Mexicano de Seguro Social, it does not have medical care arrangements with foreign nations. U.S. citizens visiting on vacation are responsible for any medical treatment they might need and often times must pay upfront before they are able to receive care, including emergency care. A number of U.S. citizens have even filed complaints with the US State Department regarding inflated charges from health care facilities near beach resorts. A well-rounded travel protection plan with Medical and Dental coverage, Emergency Assistance and Transportation and 24/7/365 emergency assistance services can help if your clients become sick or injured in Mexico and need help.

Canada and the Great Outdoors

Fall is a lively time for Canadian provinces with several, such as Montreal, Toronto and Quebec City, hosting concerts and festivals throughout the season and fall colors coming into view throughout the country. The favorable exchange rate will further enhance your clients’ shoulder season savings and the peace and quiet of smaller crowds make Canada a great destination if your clients are looking to enjoy the great outdoors. Room rates in Vancouver are rumored to drop by nearly half during this time of year.

Why Your Clients Might Need Travel Insurance: If your clients are looking to get outside and back to nature in Canada this shoulder season, it may be wise to travel with 24/7/365 emergency assistance should they find themselves sick or injured and needing medical assistance in a remote region. One phone call to Generali Global Assistance can get policy holders the help they need at any time.

The Mediterranean and Traveling Abroad

Your clients will find inexpensive airfare and room rates when booking fall travel to the Mediterranean along with a number of enticing destinations. The islands of Crete, Ibiza and Sicily all offer warm, sunny weather despite lower prices. Malta is another affordable and appealing option with free attractions like Calypso Cave and turquoise waters. And don’t forget about Greece this fall—students and summer tourists have gone home by the shoulder season months and the sea is still warm enough to swim in.

Why Your Clients Might Need Travel Insurance: Relative to a trip to Mexico or Canada, your clients that are booking trips abroad are likely amounting higher trip costs and could stand to lose more if a traveling companion or non-traveling family member becomes unexpectedly sick and they have to cancel their plans. This financial risk of cancellation in addition to the U.S. Department of State including getting insured on its pre-departure checklist for international travel for health insurance reasons means those heading to the Mediterranean may benefit greatly from a well-rounded travel insurance plan.

South Africa and Potential Dangers

September sits between Africa’s dry and wet seasons providing travelers with clear and sunny weather, a sparser mosquito population, quieter parks and thinner vegetation—improving your clients’ ability to catch a photo of the continent’s Big Five on wildlife spotting safaris. Safari lodges in South Africa feature lower rates during the fall shoulder season, making it the perfect time of year to plan a trip.

Why Your Clients Might Need Travel Insurance: Although known as a potentially dangerous destination, most of South Africa’s crime takes place in poorer, rural areas where tourists rarely travel and are rarely targeted. None the less, some travelers may find peace of mind with a travel insurance plan that can provide emergency assistance, identity theft resolution services and coverage for cancellations and interruptions due to a theft of passports or visas or even terrorist acts. Emergency assistance and transportation coverage may also provide peace of mind should travelers require medical treatment and transportation from a more remote part of the country to one of South Africa’s urban centers offering first-world medical care.

Knowing these common reasons for buying travel insurance, your clients are wise to consider their options before heading to one of these popular fall shoulder season destinations. Don’t forget to offer them CSA Travel Protection—your dedicated partner and a trusted provider of travel insurance and assistance services for over 25 years.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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