Kitchen is Key to Happy Guests

Learn more about partnering with CSA

Nine out of 10 vacationers say that having access to a kitchen improved their vacation*. Kitchens have long been a selling point for choosing a vacation rental over other lodging options, and this data just backs it up.

Tip: Keep recipe books or a folder of local recipes in the rental.

Respondents to the survey reported that having access to a kitchen on vacation was convenient for families, eating in is easier than going to a restaurant with kids, and it cuts vacation costs, because eating out isn’t cheap.

While a kitchen clearly attracts guests, it can also be one of the most common areas of the rental that attracts damage by guests. You can avoid the hassles of security deposits and the bad taste it can leave with guests by offering CSA’s Vacation Rental Damage Protection as part of your booking process.

Accidents happen. Your rentals can be covered when they do.

Vacation Rental Damage Protection offers you the chance to increase revenue while reducing paperwork.

  • Guests feel more confident reporting damage knowing accidents can be covered.
  • Receive greater protection with coverage limits up to $5,000.
  • Fast and easy claims processing.
  • Pet damage included for pet-friendly units.

For complete information about plan benefits, limits and exclusions click here.

This plan provides insurance that applies only during the covered trip. Your customers may have coverage from other sources that provides them with similar benefits but may be subject to different restrictions depending upon their other coverages. Customers may wish to compare the terms of this policy with their existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered by you by your travel retailers.Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (800) 348-9505 or http://www.csatravelprotection.com/certpolicy.do for a sample Description of Coverage or Insurance Policy for this plan.These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA’s designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.

2015 Travel and Lodging Trends

Leisure trips and travel on the rise, demand for lodging at a high, and hotel rates going up.

2015 looks like it will be a great year for the travel industry, especially for vacation rentals. US travelers plan to take an average of 4.25 leisure trips this year, up from 3.97 last year, according to TripAdvisor. Data from that same release shows that 25 percent of travelers plan to stay in a vacation rental sometime this winter.

By the end of 2015, “demand for lodging accommodations will have increased 25.8 percent since the depths of the recession in 2009,” according to a recent report by PKF Hospitality Research.

Vacationers are also planning to spend more money on their travels in 2015. One-third plan to increase their spending and take more time for leisure travel compared to 2014. If travelers are spending more, they’ll likely be more interested in protecting their trip costs by purchasing travel insurance. Partnering with CSA Travel Protection can make that easy for you and your guests.

Hotel room rates in the US are forecast to rise 4.5 percent in 2015, according to the 2015 Global Travel Price Outlook. Vacation rentals only become more attractive as the cost of staying at a hotel continues to rise.

Vacation rentals are a huge sector of the lodging industry and continue to take more market share. One of the main points of EY’s Global Hospitality Insights 2014 report on the hotel industry is the growing competition from vacation rentals:

“Alternative lodging accommodations no longer cater solely to the cash-strapped traveler. Today, they have gained industry recognition as an alternative preferred by guests seeking greater flexibility, convenience and social interaction than is commonly found in a traditional hotel setting.”

CSA Travel Protection can help boost the convenience factor by offering your guests Vacation Rental Damage Protection, an easy option for avoiding a security deposit, and our travel insurance can help smooth out many unexpected inconveniences your guests could experience on vacation, such as travel delay, trip interruption, lost baggage, medical emergencies and more (see description of coverage for full details).

Contact us at clientservices@csatravelprotection.com or (800) 989-8684 to find out how we can build a valuable and profitable travel insurance program for you and your guests.

Learn more about partnering with CSA

This plan provides insurance that applies only during the covered trip. Your customers may have coverage from other sources that provides them with similar benefits but may be subject to different restrictions depending upon their other coverages. Customers may wish to compare the terms of this policy with their existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered by you by your travel retailers.

Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (800) 348-9505 or http://www.csatravelprotection.com/certpolicy.do for a sample Description of Coverage or Insurance Policy for this plan.

These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA’s designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.

ID Theft Resolution Service for Your Guests

About $15 billion was stolen from 13.1 million consumers in 2015, according to the 2016 Identity Fraud Study by Javelin Strategy & Research.

Everyone should be on guard about “Identity Theft,” but it’s something that travelers are especially wary of, as they’re usually carrying documents, IDs and credit cards in unfamiliar places. Your guests may appreciate it if you offer them a service designed to help them if their identity is compromised during their vacation.

Identity Theft Resolution Service* is included when your guests purchase vacation rental insurance from CSA Travel Protection. Many vacationers are interested in travel insurance so they can recoup vacation rental and trip costs if they cancel for a covered reason, but mentioning the additional ID Theft Resolution Service could encourage more guests to insure their trip.

The assistance available with CSA’s ID Theft Resolution Service include:

  • Contacting creditors to notify them about the fraud and possibly request to cancel affected cards and issue new ones.
  • Reporting the fraudulent activity to local authorities and forward a report to creditors.
  • Providing the traveler with a helpful ID Theft Resolution Kit.
  • Assistance in notifying banks or other agencies if identification such as an ATM card, passport, or driver’s license is stolen.
  • Credit monitoring for one year.
  • Education about how ID theft happens and protective measures for the future.
  • And more.

Your guests will not only have access to this service while on vacation, but also after their trip, since often times travelers don’t notice the theft until they arrive home. ID Theft Resolution Service is automatically included for a full 180 days starting on the traveler’s scheduled departure date.

Contact us at clientservices@csatravelprotection.com or (800) 989-8684 to find out how we can build a valuable and profitable travel insurance program for you and your guests.

*ID Theft Resolution does not provide assistance for thefts involving non-U.S. bank accounts. Plans that offer this service include G-320CSA, G-330CSA, G-331CSA, and G-332CSA.

This plan provides insurance that applies only during the covered trip. Your customers may have coverage from other sources that provides them with similar benefits but may be subject to different restrictions depending upon their other coverages. Customers may wish to compare the terms of this policy with their existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered by you by your travel retailers.

Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (800) 348-9505 or http://www.csatravelprotection.com/certpolicy.do for a sample Description of Coverage or Insurance Policy for this plan.

These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA’s designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.

Wishing Your Guests Happy & Safe Holiday Travel

This holiday season your guests are on the move, and whether they’re dashing through the snow or cuddled in front of the fire, CSA Travel Protection can be there to support them.

CSA’s 24-Hour Emergency Assistance Services

• Medical and Legal Referral
• Traveling Companion Assistance
• Locating Lost or Stolen Items
• Replacement of Medication and Eyeglasses
• Emergency Message Relay
• Pet Return

According to the AAA Thanksgiving 2014 travel forecast, the Thanksgiving travel season was the busiest since 2007, with the number of travelers up 4.2 percent from last year. And, that’s not expected to let up for the rest of the season.

We wish your guests a happy and safe vacation and you a season with fewer hassles. CSA’s Vacation Rental Damage Protection and Guest Protect Travel Insurance Plan might just help bring those wishes to life, if Santa doesn’t beat us to it.

Road trips to vacation rentals are common this season, with about 90 percent of Thanksgiving travelers taking to the roads. Read more about CSA’s 24-Hour Roadside Assistance Services that are available to your customers.

If your guests don’t have coverage for an upcoming holiday trip, it’s not too late! Remember to offer your guests CSA Travel Protection.

CSA thanks all of our partners and wishes you a happy holiday season. And, if you’re not already working with CSA, we invite you to contact us at clientservices@csatravelprotection.com or (800) 989-8684 to find out how we can build a damage protection and travel insurance program that’s profitable for your and valuable to your guests.

Click here to learn more about CSA’s Vacation Rental Damage Protection and travel insurance plans.

This plan provides insurance that applies only during the covered trip. Your customers may have coverage from other sources that provides them with similar benefits but may be subject to different restrictions depending upon their other coverages. Customers may wish to compare the terms of this policy with their existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered by you by your travel retailers.

Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (800) 348-9505 or http://www.csatravelprotection.com/certpolicy.do for a sample Description of Coverage or Insurance Policy for this plan.

These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA’s designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.