Nearly 100 Million Americans Will Travel This Holiday Season

Generali Global Assistance Announces Findings of its Holiday Travel Consumer Survey

Generali Global Assistance’s Travel Insurance division, formerly CSA Travel Protection, today announced findings from its consumer holiday travel survey. The survey found that 40% of Americans – or 99.8 million people – plan to travel over the course of the 2017 holiday season. Millennials plan to travel more than any other age demographic (48%) and those with children are the segment most likely to travel at 54%.

The survey broke travelers out into two buckets – those planning to travel to see family and those planning to travel for vacation. Of those planning to travel to see family, most (73%) will spend less than $1,000. Those travelling for vacation will spend significantly more, with over half spending more than $1,000 and 18% spending between $2,500 – $5,000.

Chris Carnicelli, CEO of Generali Global Assistance commented on the survey findings, “For many, the holidays are an important time of year to connect with loved ones and going to see family is by far the primary reason to travel during the holiday season, with 87% of Christmas travel and 64% of New Year’s travel being dedicated to going to see relatives. For those travelling to see family, becoming closer as family was the primary importance at 68%, followed by relaxation (66%), reading or learning new things (18%) and sports activities (13%).”

For vacationers, becoming closer as a family was still important at 32%, but it ranked behind relaxing or finding peace of mind (65%) and discovering new cultures or enjoying a change of scenery (44%). Vacationers were also more interested in reading or learning new things (29%), sports activities (26%) and fostering a new romantic relationship (26%).

Additional survey findings include:

  • For travelers going to see family, 85% will stay within the continental U.S. versus 58% for vacation goers. The Caribbean was the most popular choice for vacation travel outside the U.S.
  • Travelers going to see family will stay relatively close to home – but not too close. Nearly 40% will stay within 100 miles, but only 7% will stay within 10 miles of home. For vacationers, 18% will remain within 100 miles of home and one-quarter will venture more than 1,000 miles away from their abodes.
  • For family seeking travelers and vacationers alike the primary method of transport will be a car at 68% and 43% respectively. The second option for both is an airplane at 29% for those going to see family and 40% for those going on vacation.
  • When the primary purpose of travel is to see family, 68% of travelers will stay with family or friends. For those going on vacation, only 20% will stay with family or friends. Twice as many people traveling for vacation will utilize shared economy options (e.g. personal home/apartment rentals) compared to those going to see family.

Carnicelli added, “Whether going to see family or going on vacation 30% of travelers plan to protect their investment with travel insurance. In an increasingly complex world, ensuring that you are fiscally covered in the event of something unforeseen affecting your trip is becoming more apparent to consumers. However, many misconceptions around travel insurance still persists – which Generali, and the industry at large, are striving to address through enhanced transparency.”

Methodology
The “Holiday Travel” survey was conducted by ORC on behalf of Generali Global Assistance between November 2-5, 2017.  The survey was conducted online for 1,026 U.S. adults 18 years of age and older, comprised of 509 men and 517 women.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance* through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com .

 

 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

 

Generali Global Assistance Extends Suite of Travel Insurance Plans to Growing Mountain Resort Segment

Ski & Mountain Travel Insurance plan offers variety of coverages to protect mountain resort travelers

Generali Global Assistance’s Travel Insurance division, formerly  CSA Travel Protection, today announced its new Ski & Mountain Travel Insurance offering for the growing mountain resort segment of the vacation rental market. The new plan is available during all seasons for mountain resort areas and is available immediately to property managers to offer their clients for the 2017-2018 ski season.

With the vacation rental market expected to be worth $36.6 billion by the end of 2018, the Company sees tremendous opportunities in enhancing its vacation rental coverages and features. The Ski & Mountain Travel Insurance product was curated to provide added coverages for the growing number of activity oriented travelers that target the mountain regions in both winter and summer.

Chris Carnicelli, CEO of Generali Global Assistance North America, commented on today’s news, “We are excited to roll out this new offering and provide enhanced coverages to the mountain resort industry – which is a burgeoning segment of the vacation rental industry. As the shared economy and home rentals continue to grow, we see significant opportunities in this area and look forward to raising our market presence with tailored products and services.”

The new Ski & Mountain Travel Insurance product retains Generali Global Assistance’s market competitive vacation rental coverages and features that help protect against events that can interrupt or completely halt vacations, such as unforeseen snow storms that delay flights, medical emergencies, and lost luggage.

The Ski & Mountain Travel Insurance product includes some additional innovative benefits:

  • Coverage for lack of snow at eligible resorts (certain restrictions apply)
  • Specific coverage for sporting equipment loss, theft, damage or delay
  • Extended coverage for adverse weather and natural disasters
  • Expanded coverage for destination accommodations being inaccessible or uninhabitable
  • A wide range of emergency medical and concierge travel assistance services

Carnicelli concluded “Travelers, property managers and vacation rental owners will all be pleased with the additional coverages and unique attributes of these offerings, which make them among the strongest protections available in the mountain resort segment today.”

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Travel Insurance for Holiday Trips—Big and Small

Thanksgiving weekend and the winter holiday season are two of the busiest times of year to travel in the U.S. and your guests who are taking advantage of remaining off-season deals and heading to an idyllic destination may be familiar with the ways a travel insurance plan can help protect their prepaid vacation costs.

If your guests are planning a Thanksgiving weekend or holiday trip this year, here are 4 additional reasons why travel insurance can come in handy:

Coverage for the Whole Family

Travel insurance from CSA Travel Protection-Generali Global Assistance is well suited for large family gatherings because it provides coverage for all of your guests staying at the insured reservation, up to the maximum plan limits. Additionally, if your guests have to cancel their plans because a family member falls ill, they can be reimbursed for their prepaid expenses, even if the family member wasn’t scheduled to travel with them.

Reimbursement for Additional Expenses

Bad weather is always a risk however you’re traveling and with airports enduring more flights at higher capacities than most times of year, flight cancellations and delays for any number of reasons are bound to occur over Thanksgiving and the winter holidays. If your guests are delayed due to either of these causes and get stuck en route for at least 12 hours their travel insurance plan can provide coverage for some of their out-of-pocket costs—like meals, hotel stays and local transportation.

Assistance Services

CSA Travel Protection-Generali Global Assistance’s travel and emergency assistance services include our valuable 24/7/365 emergency assistance service along with a number of other concierge and assistance services that can help in instances such as rebooking your guests’ flight home if their original flight gets cancelled or providing a medical referral if one of your guests falls ill or becomes injured during their trip.

Baggage Delay

Did you know 47% of 2016’s delayed bags were misplaced during transfer? If your guests are making a connection they may benefit from knowing their travel insurance plan can provide coverage if they have to buy additional personal effects because their bags were delayed for at least 24 hours.

Consider mentioning these helpful ways in which travel insurance can help a variety of holiday trips—even those that are relatively shorter and less expensive—and prepare your guests to bear the crowds with added peace of mind this season. Many thanks from CSA Travel Protection for your continued partnership and support!

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Hurricane Updates

It’s the height of hurricane season and recent hurricanes have affected many of our customers’ travel plans. If you are a CSA Travel Protection policyholder and your travel has been affected by Irma, Jose, Katia or another hurricane, please go here to file a claim. During storms, our Customer Service Center experiences high call volumes, so we encourage you to reach out to us at csa@csatravelprotection.com or file a claim online.

Storm Coverage Cut-off Dates

Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage. For plans that do offer coverage for adverse weather and natural disasters, please note that there is no coverage for:

  • Hurricane Ophelia under any plans purchased on or after October 11, 2017.
  • Hurricane Lee under any plans purchased on or after September 24, 2017.
  • Hurricane Otis under any plans purchased on or after September 17, 2017.
  • Hurricane Maria under any plans purchased on or after September 17, 2017.
  • Hurricane Max under any plans purchased on or after September 14, 2017.
  • Hurricane Katia under any plans purchased on or after September 6, 2017.
  • Hurricane Jose under any plans purchased on or after September 6, 2017.
  • Hurricane Irma under any plans purchased on or after August 31, 2017.

Remember, travel insurance is designed to help protect you against unforeseen events, which means it is meant to be bought before a covered event, such as a hurricane, occurs. Losses resulting from hurricanes are not covered once a storm reaches hurricane status. However, our plans continue to provide excellent coverage and assistance services for those able to continue on their scheduled travel plans.

Read our hurricane FAQs for vacation rental customers for more info

Free Look Period

If you purchased one of our plans for coverage for a hurricane after the hurricane’s cutoff date and you are not happy with your insurance purchase, you may want to take advantage of our free look period, in which you may cancel your plan for a full refund if it doesn’t suit your needs. For most states of residence, you may cancel your plan within 10 days from the time of purchase. If you live in Indiana, the free look period gives you 30 days to decide if your plan is right for you. Keep in mind, you can only cancel your plan within the free look period of 10 days as long as you have not filed a claim, or left on your trip. Please email csa@csatravelprotection.com in order to cancel your plan.