Spike in Shark Attacks Isn’t Scaring Away Tourists

A spike in shark attacks off the coast of the Carolinas has made a splash across the media this summer, but CNBC reports that it’s not affecting the number of vacation rental stays in the area.

A whopping 12 shark attacks have taken place off the Carolina coast this year, compared to the average four to six attacks each year. The attacks don’t seem to be keeping tourists at home, but a travel insurance plan with Medical and Emergency Assistance and Transportation coverages might help put your guests at ease.

The odds are very slim that any of your guests would encounter a shark. But, even without predators lurking below the waves, the beach can be a dangerous place, especially if your guests aren’t familiar with the ocean. A travel insurance plan from CSA Travel Protection can provide coverage for your guests just in case an unexpected medical issue arises.

Here are some coverages and services from CSA’s Guest Protect plan*, designed for vacation rental guests, that might apply if a traveler steps on broken glass on the beach or even in case of a shark attack:

Medical and Dental Coverage
Provides coverage for the necessary medical, surgical and emergency dental care costs if the insured become sick or accidentally injured while on their covered trip. Coverage is in excess of standard coverage, except where prohibited.

Emergency Assistance and Transportation Coverage
Benefits include transportation to the nearest suitable medical facility, help to return home if medically necessary  and expenses for a companion to visit if the insured is traveling alone and is hospitalized for more than 7 days.

No Out-of-Pocket Medical Expenses Service
If the insured gets sick or injured while traveling, we can get them to a trusted provider and even handle the payment for acute treatments up to $1,000.

Learn more about partnering with CSA

*Coverages and services listed are for the G-330CSA plan. 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Safety Tips for Vacation Rental Grilling

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July is the peak month for vacation rentals stays— but it’s also the peak month for grill fires.

Outfitting your vacation rentals with an outdoor grill can be a great perk for guests, but also a potential hazard. A vacation rental damage protection plan, such as those offered by CSA Travel Protection, can provide coverage if a grill accident causes damage to your rental property. Similarly, a Guest Protect travel insurance plan from CSA can provide coverage if an insured renter is injured in a grill accident and needs medical attention. You can offer both plans to your guests when they book a reservation.

But, since filing an insurance claim is about the last thing anyone wants to do, here are some ways to encourage safe grilling at your rental.

One of the best ways you can help avoid grill accidents is to keep the barbecue clean by removing grease buildup from the grills and trays below the grill. Make sure the cleaning crew checks the grill between stays.

The National Fire Protection Association (NFPA) suggests a safety check of the grill should be performed at least once a year:

“Check the gas tank hose for leaks before using it for the first time each year. Apply a light soap and water solution to the hose. A propane leak will release bubbles. If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off the gas tank and grill. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.”

Another way you can help prevent a grill accident is to print out this handy Grilling Safety Tip Sheet from the NFPA and post it near the barbecue; and it couldn’t hurt to keep a fire extinguisher nearby.

NFPA tips for you and your guests:

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.
  • If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.
  • If the flame goes out on a gas grill, turn the grill and gas off and wait at least 15 minutes before re-lighting it.

Learn more about partnering with CSA

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Tips for Making Group Travel Easier for Your Guests

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When the whole family travels together, things can quickly become confusing. Here are some tips you can pass along to your guests before they leave for their trip to reduce inconveniences and make their group travel a bit easier.

Make some group decisions before the trip: Guests should discuss what everyone would like to do during the trip, how much they can spend and what they simply can’t live without doing while on vacation. This can make it easier to pack, too, because they’ll have a general idea of what they’ll be doing.

Involve kids in planning: A recent survey conducted by HomeAway showed that kids, or “kidfluencers,” hold more influence over family vacation plans than was generally assumed. When children are included while planning a vacation, they’re more likely to have a good time – and happier kids make for happier adults. Bonus fact: The same survey shows that kids prefer staying at a vacation rental over other accommodations they say the best part is getting their own room or bed.

Know airport and airline regulations:  The TSA is a great resource for details about what can be carried through airport security, including information about traveling with gifts, food and medications. There are also free mobile apps, such as My TSA, that can estimate security line wait times and provide other real time information.

Take advantage of travel insurance features and services:  A travel insurance provider, such as CSA Travel Protection, can offer concierge services to help find activities for your guests and make reservations for activities, shows and golf tee times in advance, in addition to the usual travel insurance coverages. Also, CSA’s Guest Protect travel insurance plan is designed to provide coverage for the entirety of the vacation rental reservation, so guests do not need to worry about purchasing separate plans.

Sometimes just a little extra planning can make a big difference for guests traveling in groups, and they will surely appreciate you looking out for their best interests.

If you’re a vacation rental property manager interested in how travel insurance can lead to more satisfied guests and increased revenue to your bottom line, fill out our partner interest form and we can work with you to build a valuable travel insurance or vacation rental damage protection program.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. 

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Weathering the Storms—CSA is Here to Help

Hurricane season is upon us and CSA Travel Protection has launched a new online Hurricane Kit Dashboard with easy-to-use tools for many of our partners and their guests to help ease the travel insurance claims process if a mandatory evacuation occurs.

If your property is located in a potential hurricane zone, it’s recommended that you prepare an evacuation plan for your guests and remind them to be ready to leave the accommodations if necessary. CSA partners with vacation rentals in hurricane zones receive our annual Hurricane Kit that helps answer travel insurance questions you and your guests might have during a mandatory evacuation, and can help expedite processing of claims resulting from a mandatory evacuation.

The new online Hurricane Kit Dashboard gives our partners access to a digital version of the kit with forms that are easy to email or print, the ability to order extra materials from the kit, and a new “why buy” travel insurance flyer to help advertise travel insurance to guests during hurricane season.

Thankfully, forecasters predict* fewer hurricanes this season compared to previous years, but that’s no reason to be caught unprepared. All it takes is one hurricane making landfall near your vacation rental for your guests to regret not protecting their trip costs.

As an industry leader and long-time provider of vacation rental insurance and emergency assistance services, our Guest Protect plan can help reduce the negative impacts of mandatory evacuations due to tropical storms and hurricanes on your vacation rental business, can help maintain your customer satisfaction and retention, and is a way to increase revenue to your bottom line.

To learn more about CSA’s Guest Protect Vacation Rental Insurance Plan call us at 800-989-8684 or click here.

*The Department of Atmospheric Science at Colorado State University suggests a “below-average probability of United States and Caribbean major hurricane landfall” in 2015.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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