Cast Your Vote! CSA Travel Protection Nominated for 2017 Travvy Award

CSA Travel Protection has been nominated for a Travvy Award in the Best Travel Insurance Provider – Overall category.

Known as the Academy Awards of the travel industry, the Travvy Awards recognize the highest standards of excellence in the travel industry and honor travel companies, travel products, travel agencies and destinations for their outstanding achievement.

CSA is a trusted business partner, insurance administrator and advisor. Our partnership philosophy focuses on growing revenue and offering the highest levels of service. Travel agents and suppliers who work with us know that we support them every step of the way and aim to give them the best tools and products they require to succeed.

CSA Travel Protection is best known for:

  • Award-winning, compassionate, knowledgeable customer service
  • Expert claims handling with dedicated representatives for each claim
  • Customized training programs for agents
  • Devoted sales support and useful marketing tools
  • Seamless software integration capabilities
  • Ability to provide customized travel protection solutions for a variety of travel suppliers, such as cruise and tour operators, airlines and online aggregators
  • Being the first in the industry to offer Identity Theft Resolution services with most travel insurance plans
  • Global backing from shareholder Generali Group, one of Europe’s top insurers and 48th on the Fortune Global 500 list of companies

Travel agents and suppliers can vote for CSA at www.vote.travvyawards.com.

CSA Travel Protection Wins Gold 2016 Travel Weekly Magellan Award

CSA Travel Protection, dedicated for 25 years to providing travel insurance and emergency assistance services, announced today that its Protect&GO™ email marketing campaign took home a gold 2016 Travel Weekly Magellan Award in the Travel Agent/Agency – Advertising/Marketing Campaign (up to 5 pieces) category.

CSA Travel Protection launched an email marketing campaign for travel agents called the Protect&GO™ product launch campaign in September 2015. This campaign promoted the launch of a new post-departure (or in-trip) travel insurance product called Protect&GO™.  The plan is designed for travelers who are committed to going on their trips no matter what, yet may still be interested in purchasing valuable coverages and assistance services at a lesser cost.

“Congratulations to the marketing team for creating this award-winning campaign,” said Bob Chambers, vice president of operations at CSA Travel Protection. “Here’s an example of how CSA Travel Protection continues to set the highest standards in the travel insurance industry.”

With entries from across the U.S. and around the world, the Magellan Award winners represent the best in the travel industry and salute the outstanding travel professionals behind it all.

The Magellan Awards honor outstanding design, marketing and services in a broad range of industry segments including Hospitality, Travel Destinations, Cruise Lines, Online Travel Services, Airlines and Airports, Travel Agents and Agencies, Tour Operators and Ground Transportation.

“This year’s winners continue to raise the bar, establishing themselves as not just the most talented and creative people in the travel industry but among the most creative and talented of any industry,” said Arnie Weissmann, editor in chief of Travel Weekly. “The creativity that travel industry marketers and designers display to inspire travel and enhance the travel experience continues to impress our expert judges and readers.”

The Magellan Awards are judged and overseen by a one-of-a-kind panel of top travel professionals representing the best names and most accomplished leaders from the industry. In determining winners, entries do not compete with one another, instead they are judged against a standard of excellence based on the long experience of Travel Weekly. To uphold this high standard of excellence, a category may have multiple winners, or may have no winners at all.

For a complete list of silver and gold winners, please visit www.travelweeklyawards.com.

About Travel Weekly

Through its portfolio of digital and print products and face-to-face events, Travel Weekly is the most influential provider of news, research, opinion and analysis to the North American travel trade marketplace. Travel Weekly is a division of Secaucus, New Jersey-based Northstar Travel Group, the largest travel business-to-business travel publisher in the world.

About CSA Travel Protection

CSA Travel Protection is dedicated to providing valuable travel insurance and emergency assistance services to protect travelers’ vacation investments and provide the peace of mind one deserves while traveling. For 25 years CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through award-winning customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

CSA Travel Protection Identifies Top ID Theft Risks During Travel

Get your travel insurance quote from CSA

Company Offers ID Theft Prevention Tips for Travelers 

CSA Travel Protection, dedicated for 25 years to providing travel insurance and emergency assistance services, announced today that 1) stolen wallets or passports, 2) credit or debit card theft and 3) fraud are the top identity theft risks reported by its customers this past year.

“Travelers should be especially aware of Identity Theft because they’re usually carrying documents such as IDs and credit cards while traveling in unfamiliar places,” said Bob Chambers, vice president of operations at CSA Travel Protection. “The Identify Theft Resolution services we offer are very robust. They come with most of our plans and include ID theft protection for 180 days after departure date.”

ID Theft Resolution Service

CSA Travel Protection offers the ID Theft Resolution Service, which is automatically included with most of its products for a full 180 days starting on the traveler’s scheduled departure date. Customers have access to this service on vacation, and after their trip, in case they don’t notice the theft until they arrive home.

The ID Theft Resolution Service includes notifying creditors about the fraud and possibly requesting to cancel affected cards and issue new ones, reporting the fraudulent activity to local authorities and forwarding a report to creditors. CSA Travel Protection’s 24-Hour Emergency Assistance provider, Generali Global Assistance will assist in notifying banks or other agencies if identification such as an ATM card, passport or driver’s license is stolen. It also includes credit monitoring for one year when a traveler has been a victim of identity theft.

The company will provide travelers with a helpful ID Theft Resolution Kit and education about how ID theft happens and tips on protective measures for the future.

Summer Travel Habits and ID Theft Prevention Tips

It’s important to know how to prevent identity theft before departing on a vacation. More than half (61 percent) of Americans are going on a trip this summer according to a recent survey about summer travel habits, released by Generali Global Assistance. Survey results also show that Americans like to stay connected during their vacations either for work or social networking.

Generali Global Assistance provides a comprehensive list of Identity Theft protection tips for everything from cyber/online to social media and general travel.

“It’s important to shred boarding passes and key cards and other personally identifiable information while on vacation,” said Paige Schaffer, president, identity and digital protection services at Generali Global Assistance. “Be cautious using free Wi-Fi hotspots because they might exist solely for the purpose of stealing personal data. Do not enter or access any of your personal information while on them. When traveling, the DSL connection in your hotel room is generally more secure.”

About CSA Travel Protection

CSA Travel Protection, a Generali Global Assistance company, is dedicated to providing valuable travel insurance and emergency assistance services to protect travelers’ vacation investments and provide the peace of mind one deserves while traveling. For 25 years CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through award-winning customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

CSA Travel Protection Invests in Sales Organization

New Sales Leadership Reinforces Company’s Commitment to Clients

CSA Travel Protection, dedicated for more than 20 years to providing travel insurance and emergency assistance services, announced today new leadership and expansion of its sales organization.

With CSA Travel Protection since 2000, Henrik Romberg is the new head of sales and product development. Most recently he was VP of corporate strategy and now reports directly to Chris Carnicelli, CEO, Generali Global Assistance North America.

“Romberg is uniquely suited to lead the sales organization given the breadth of his experience in product development, business excellence and compliance. I’m excited to work with him in his new role,” Carnicelli says. “This investment in the company’s sales division reflects the importance that we put on client satisfaction.”

Expanding the sales team, Al Contrera comes to CSA Travel Protection as the sales manager for custom retail. Rhonda Abedsalam is the new national account manager for the western region in the vacation rental business. They bring extensive knowledge and experience in the travel insurance and financial industries.

Contrera has been in sales management for the past 15 years of his 23-year career. Previously, Contrera was the vice president of CUNA Brokerage Services, Inc. He was responsible for overseeing product distribution, training, advisor recruiting and advisor sales. He’s also worked in the sales leadership capacity at Smith Barney, Citibank and Edward Jones.

Abedsalam has 13 years of experience in the travel insurance and insurance industries. Prior to CSA Travel Protection, she held sales leadership positions at Allstate and GEICO.

About CSA Travel Protection

CSA Travel Protection, a Generali Global Assistance company, is dedicated to providing affordable travel insurance and emergency assistance services to protect travelers’ valuable investments and provide the peace of mind one deserves while traveling. For 20 years CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through superior customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.

Insurance is underwritten by Generali US Branch, New York, New York; NAIC #11231. Generali US Branch operates under the following names: In California: Generali Assicurazioni Generali S.p.A. (U.S. Branch) In Virginia: The General Insurance Company of Trieste and Venice - U.S. Branch.