ID Theft Resolution Service for Your Guests

About $15 billion was stolen from 13.1 million consumers in 2015, according to the 2016 Identity Fraud Study by Javelin Strategy & Research.

Everyone should be on guard about “Identity Theft,” but it’s something that travelers are especially wary of, as they’re usually carrying documents, IDs and credit cards in unfamiliar places. Your guests may appreciate it if you offer them a service designed to help them if their identity is compromised during their vacation.

Identity Theft Resolution Service* is included when your guests purchase vacation rental insurance from CSA Travel Protection. Many vacationers are interested in travel insurance so they can recoup vacation rental and trip costs if they cancel for a covered reason, but mentioning the additional ID Theft Resolution Service could encourage more guests to insure their trip.

The assistance available with CSA’s ID Theft Resolution Service include:

  • Contacting creditors to notify them about the fraud and possibly request to cancel affected cards and issue new ones.
  • Reporting the fraudulent activity to local authorities and forward a report to creditors.
  • Providing the traveler with a helpful ID Theft Resolution Kit.
  • Assistance in notifying banks or other agencies if identification such as an ATM card, passport, or driver’s license is stolen.
  • Education about how ID theft happens and protective measures for the future.
  • And more.

Your guests will not only have access to this service while on vacation, but also after their trip, since often times travelers don’t notice the theft until they arrive home. ID Theft Resolution Service is automatically included for a full 180 days starting on the traveler’s scheduled departure date.

Contact us at or (800) 989-8684 to find out how we can build a valuable and profitable travel insurance program for you and your guests.

*ID Theft Resolution does not provide assistance for thefts involving non-U.S. bank accounts. Plans that offer this service include G-320CSA, G-330CSA, G-331CSA, and G-332CSA.

This plan provides insurance that applies only during the covered trip. Your customers may have coverage from other sources that provides them with similar benefits but may be subject to different restrictions depending upon their other coverages. Customers may wish to compare the terms of this policy with their existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered by you by your travel retailers.

Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (800) 348-9505 or for a sample Description of Coverage or Insurance Policy for this plan.

These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA’s designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.