vacation rental

Visit CSA at the VRMA National Conference

Visit CSA at the VRMA National Conference

Learn more about partnering with CSA

An Industry Leader

• 1.8 million policies sold in 2015 and looking to exceed 2 million in 2016

• 1,852 active partners offering our insurance

 

We want to help you grow your vacation rental business by partnering with you to offer your guests travel insurance and damage protection plans.

You can earn commission for plans your guests purchase, which can become an additional revenue stream for your business. Travel insurance can also help reinforce your cancellation policy. Plus, when you offer your guests travel insurance and an unexpected mishap occurs during their vacation that is covered under the plan, you can be part of helping to save the day!

Your business is not focused on travel insurance and it shouldn’t be. So, as your partner and premier provider of travel protection solutions for the vacation rental industry, we’ll keep you up-to-date and informed about the travel insurance industry and offer selling tips, marketing solutions and top-notch customer service.

If you’re attending the VRMA 2016 National Conference we’d love to talk to you in person about how we can help your business. Stop by our booth to play our Spin to Win game*, chat about travel insurance and you could walk away with a $50 gift card!

How can we help your business?

  • Additional revenue stream
  • Seamless software integration
  • Sales and training support
  • Increased guest satisfaction
  • Travel insurance marketing materials

If you’re not at the VRMA Conference, you can still learn more about our travel protection plans and see if your business is the right fit for partnering with CSA.

*While supplies last. Limit one round of spins per person.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

Gatlinburg, Tennessee
Gatlinburg, TN, tops a TripAdvisor list of US destinations on the rise. Creative Commons license. Photo by Brandon Shea on Flickr.com

2016 Travel and Lodging Trends

Learn more about partnering with CSA

Forecasts suggest that the travel industry will continue to grow in 2016, with signs that the popularity of vacation rentals won’t slow down.

Spending more money on travel

A 3.4 percent rise in U.S. travel expenditures is forecast for 2016, according to the U.S. Travel Association’s U.S. Travel Forecast. If travelers are spending more, they’ll likely be more interested in protecting their trip costs by purchasing travel insurance. Partnering with CSA Travel Protection can make that easier for you and your guests.

Hotel issues that could benefit vacation rentals

  • Hotel room rates in North America are forecast to rise 4.3 percent in 2016, according to the 2016 Global Travel Price Outlook. Vacation rentals only become more attractive as the cost of staying at a hotel continues to rise. “As hotels continue looking to maximize ancillary fees, we’re seeing them begin testing different terms and price points for amenities such as WiFi,” according to the report. With amenities such as internet access often included with vacation rentals at no extra cost, this could be another reason travelers choose rentals over hotels. It also indicates that hotels “have begun to enforce more stringent cancellation policies,” which may bring them closer in line with common vacation rental cancellation policies. And, if your guests are ever worried about your cancellation policy, CSA’s travel insurance with coverage for Trip Cancellation might ease their worries.
  • The American Express Global Business Travel Forecast 2016 suggests that while hotels are in the process of boosting their inventory, “limited increases in inventory fail to keep pace with the growing global appetite for travel.”
  • Vacation rentals are a growing sector of the lodging industry and continue to take more market share, according to EY’s Global Hospitality Insights 2015 report on the hotel industry. “In a year, Airbnb, a company that enables people to rent out lodging, added more listings to its existing inventory than the largest hotel companies introduced as new units combined over the same period.” That same report referred to the growing competition from vacation rentals: “Customers are increasingly seeking unique, authentic experiences anchored in the destination they are visiting. Part of the appeal of the shared economy concepts has been their ability to cater to those specific needs.” Vacation rentals should continue to capitalize on providing authentic local experiences that differentiate them from hotel lodging.

CSA Travel Protection can help you cater to your guests’ needs—you can offer them Vacation Rental Damage Protection and travel insurance. And, you can earn commission for plans your guests purchase, which can become an additional revenue stream for your business.

Learn more about partnering with CSA

 

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Ready Set Grow with Travel Insurance and Damage Protection

‘Ready, Set, Grow’ with CSA Travel Protection

An industry leader:

• 1.6 million policies sold in 2014

• 1,783 active partners offering our insurance

• 285 new partners this year

 

We want to help you grow your vacation rental business by partnering with you to offer your guests travel insurance and damage protection plans. You can earn commission for plans your guests purchase, which can become an additional revenue stream for your business. Travel insurance can also help reinforce your cancellation policy. Plus, when you offer your guests travel insurance and an unexpected mishap occurs during their vacation that is covered under the plan, you can be part of helping to save the day!

Your business is not focused on travel insurance and it shouldn’t be. So, as your partner and premier provider of travel protection solutions for the vacation rental industry, we’ll keep you up-to-date and informed about changes in the travel insurance industry─ especially changes to the regulatory environment.

Last year we took steps as an industry leader to move our partners away from the practice of offering travel insurance in an “opt-out” fashion, where travel insurance was automatically included in a reservation unless the guest chose to remove it. Now guests must make an affirmative selection in the booking path, which leads to more satisfied customers who are aware of all that they are purchasing. As our business partners have successfully transitioned to affirmative selection many have reported that the take-up rate results remain quite positive.

Many in the industry questioned whether making this change was necessary, but since we began transitioning our partners to affirmative selection it has become very clear that industry regulators are taking a close look at opt-out. 37 state regulators have signed on as part of a Market Actions Working Group that is closely examining the practices of travel insurance providers and their re-sellers and has identified opt-out as an area of concern. State regulators in California and Florida, two of the largest vacation rental markets, have also released statements against opt-out sales.

Bottom line: we look out for our partners and would love to talk to you at one or more of the upcoming conferences about how we can help your business.

Learn more about partnering with CSA

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

Used under a Creative Commons license. Photo by acapacio on Flickr.com

Spike in Shark Attacks Isn’t Scaring Away Tourists

A spike in shark attacks off the coast of the Carolinas has made a splash across the media this summer, but CNBC reports that it’s not affecting the number of vacation rental stays in the area.

A whopping 12 shark attacks have taken place off the Carolina coast this year, compared to the average four to six attacks each year. The attacks don’t seem to be keeping tourists at home, but a travel insurance plan with Medical and Emergency Assistance and Transportation coverages might help put your guests at ease.

The odds are very slim that any of your guests would encounter a shark. But, even without predators lurking below the waves, the beach can be a dangerous place, especially if your guests aren’t familiar with the ocean. A travel insurance plan from CSA Travel Protection can provide coverage for your guests just in case an unexpected medical issue arises.

Here are some coverages and services from CSA’s Guest Protect plan*, designed for vacation rental guests, that might apply if a traveler steps on broken glass on the beach or even in case of a shark attack:

Medical and Dental Coverage
Provides coverage for the necessary medical, surgical and emergency dental care costs if the insured become sick or accidentally injured while on their covered trip. Coverage is in excess of standard coverage, except where prohibited.

Emergency Assistance and Transportation Coverage
Benefits include transportation to the nearest suitable medical facility, help to return home if medically necessary  and expenses for a companion to visit if the insured is traveling alone and is hospitalized for more than 7 days.

No Out-of-Pocket Medical Expenses Service
If the insured gets sick or injured while traveling, we can get them to a trusted provider and even handle the payment for acute treatments up to $1,000.

Learn more about partnering with CSA

*Coverages and services listed are for the G-330CSA plan. 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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