CSA Travel Protection Offers Free Assistance Services to U.S. Travelers Hit by Hurricane Joaquin

CSA Travel Protection (CSA), owned by Europ Assistance Group—a global leader in emergency assistance products and services, announced today that Europ Assistance will offer help to all U.S. travelers and their families impacted by Hurricane Joaquin for free by making available its travel and medical assistance services.

Free services include flight and hotel booking, medical and legal referral, traveling companion assistance, emergency cash transfer and interpretation/translation services. Anyone seeking help can reach the assistance centers directly by calling (855) 806-1090.

In addition to offering free assistance services through their sister company, CSA has compiled a list of resources that are available for travelers during hurricane season.

1.     Weather forecasts: Storm Prediction Center and National Weather Service;

2.     Hurricane preparedness guides and tips: National Weather Service: National Hurricane CenterReady.govFEMAand CSA’s FAQ & Hurricane Tips;

3.     State emergency response team sites like Florida’s;

Travelers should consider consulting their travel agent, vacation rental owners, hotel management or travel insurance providers for additional resources. These resources can be used as a guide for preparing for a hurricane. Most importantly, travelers are urged to use common sense in an emergency situation. It’s impossible to predict when a hurricane will occur and the outcome, even when all precautionary measures have been taken. However, travelers should know what resources they have available to them.

About CSA Travel Protection

CSA Travel Protection, a Europ Assistance Group company, is dedicated to providing valuable travel insurance and emergency assistance services to protect travelers’ vacation investments and provide the peace of mind one deserves while traveling. With over 20 years of experience, CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through award-winning customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way.

Weathering the Storms—CSA is Here to Help

Hurricane season is upon us and CSA Travel Protection has launched a new online Hurricane Kit Dashboard with easy-to-use tools for many of our partners and their guests to help ease the travel insurance claims process if a mandatory evacuation occurs.

If your property is located in a potential hurricane zone, it’s recommended that you prepare an evacuation plan for your guests and remind them to be ready to leave the accommodations if necessary. CSA partners with vacation rentals in hurricane zones receive our annual Hurricane Kit that helps answer travel insurance questions you and your guests might have during a mandatory evacuation, and can help expedite processing of claims resulting from a mandatory evacuation.

The new online Hurricane Kit Dashboard gives our partners access to a digital version of the kit with forms that are easy to email or print, the ability to order extra materials from the kit, and a new “why buy” travel insurance flyer to help advertise travel insurance to guests during hurricane season.

Thankfully, forecasters predict* fewer hurricanes this season compared to previous years, but that’s no reason to be caught unprepared. All it takes is one hurricane making landfall near your vacation rental for your guests to regret not protecting their trip costs.

As an industry leader and long-time provider of vacation rental insurance and emergency assistance services, our Guest Protect plan can help reduce the negative impacts of mandatory evacuations due to tropical storms and hurricanes on your vacation rental business, can help maintain your customer satisfaction and retention, and is a way to increase revenue to your bottom line.

To learn more about CSA’s Guest Protect Vacation Rental Insurance Plan call us at 800-989-8684 or click here.

*The Department of Atmospheric Science at Colorado State University suggests a “below-average probability of United States and Caribbean major hurricane landfall” in 2015.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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