Last-Minute Ski Trips: Why they’re Great and How Travel Insurance Can Help

April may seem a little late in the year for a ski trip, yet while still considered low season for many destinations, the month has a lot to offer mountain-goers—domestically and internationally. Ample deals and lodging opportunities can even make for an ideal, alternative spring break trip to the standard beach vacation. From low season prices to near perfect weather, April’s a great time to encourage your clients to hit the slopes one last time before trading in their winter gear for snorkels and swimsuits.

Here are four advantages of booking last-minute ski trips along with four important ways travel insurance can help your clients enjoy their vacation with fewer worries and more fun.

Empty Accommodations

Your clients can expect widely available and affordable lodging options at mountain resorts in April. While vacancies equate to great savings and opportunities for your clients, they can also mean resorts are less inclined to make exceptions if your clients need to cancel their plans within the penalty window. You can help your clients protect their non-refundable plans by offering travel insurance when they book. If they need to cancel or interrupt their trip because of a covered reason, like a sickness or injury of themselves or a family member, the plan can provide reimbursement.

Big Snowfalls

Late season still brings big snowfalls for some destinations, particularly those that are further north or at higher altitudes. On top of a base that’s accumulated all winter, these late season snows can make for favorable conditions on the mountain. But if your clients are unlucky enough to hit bad weather while traveling to or from their destination, they may take on some unplanned costs because of a delayed or cancelled flight. If this happens, travel insurance can provide coverage for additional expenses to help get your clients to their destination as planned or back home, in addition to reimbursing for missed nights at their reservation. Coverage is also included for certain out-of-pocket costs, such as meals, local transportation or even additional lodging or parking charges.

Long Days, Short Lines

Low season vacancies also mean shorter lift lines, discounted passes and all-around quieter slopes. These advantages combined with a few more hours of sunlight than you get during peak season adds up to more time on the mountain for less money, making low season an attractive travel time for ski enthusiasts and beginners alike. While beginners will likely want to rent their equipment for their last-minute ski trip, seasoned enthusiasts checking their gear might travel a little lighter knowing travel insurance provides coverage for their baggage and personal belongings if it’s damaged, lost, stolen or delayed. Travel insurance also provides coverage for medical expenses and emergency medical evacuations if your clients are injured or get sick during their trip—a potentially important safeguard for skiers.

Warm, Sunny Weather

Not everyone trekking to the mountains this spring will be looking to shred the slopes. Fortunately, April’s warm weather, even in northern regions, is ideal for après-ski enjoyment. Whether your clients are seeking some spa time or to dine on idyllic mountain terraces, pre-trip assistance and other concierge services included with all CSA-Generali Global Assistance travel insurance plans can make the perfect arrangements to help your clients enjoy the warmer temperatures and sunny skies to the fullest.

Remind last-minute mountain-goers to pack travel insurance from CSA Travel Protection-Generali Global Assistance this spring and help ensure your clients book their vacation with the peace of mind they deserve while traveling. To learn more about how to improve travel insurance take rates at your agency or to set up a customized sales training, contact your dedicated account manager.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Generali Global Assistance’s New Travel Insurance Plans Now Available on InsureMyTrip

Generali Global Assistance’s Travel Insurance division (“the Company), formerly CSA Travel Protection, today announced that its long standing partner,  InsureMyTrip, a leading travel insurance comparison site, has launched its three new consumer plans to InsureMyTrip’s customers. As of today, the plans – which feature new coverages for travelers to help protect themselves, their belongings, and their travel investments – are now available for purchase via InsureMyTrip.com.

All three plans, Standard, Preferred, and Premium include:

  • Trip Cancellation coverage that can even cover if you need to cancel your trip due to a sickness or injury of non-travelling family members – making it one of the most extensive coverages in the marketplace
  • Access to Generali Global Assistance’s strong network of approximately 425,000 medical providers
  • A medical expense service which includes “No Out-of-Pocket Medical,” that can arrange medical appointments, where available, and pay up-front for acute treatments up to $1,000
  • Identity Theft Resolution services
  • Teladoc* (or virtual doctor) services
  • Concierge services

Commenting on today’s news, Chris Carnicelli, CEO of Generali Global Assistance said, “InsureMyTrip is a leader in the travel insurance comparison space, an important distribution partner for us, and it’s not surprising they are fast to launch our new plan offerings. We are very pleased that the new plans were able to be added to their site just in time for both the peak 2018 wave and travel seasons. InsureMyTrip customers will be happy to know that these plans come with the same great customer service from Generali Global Assistance they are used to and that we have enhanced our claims process for these plans through an online experience, that has increased customer satisfaction.”

A unique feature of the Preferred and Premium plans is coverage for the loss, theft, damage or delay of sporting equipment – making them ideal for golf and ski vacations.

“We are pleased to be able to offer our customers greater options through these three plans, which include the best of Generali Global Assistance’s previous plans, plus additional features that we think our customers will be excited about – especially the coverages for sporting equipment,” added Executive Vice President Peter Evans of InsureMyTrip. “We have enjoyed a strong partnership with Generali Global Assistance and look forward to our future mutual success.”

Generali Global Assistance offers a full suite of innovative, vertically integrated travel insurance products and assistance services that help protect consumers against certain risks associated with travel. These products combine the institutional knowledge, quality, and customer service built by CSA over the past 25 years with the backing and underwriting ability of a global insurance brand – Generali.

For more travel resources, tips, and content on aspirational destinations, follow Generali Global Assistance travel insurance on Facebook and Twitter.

To learn more about Generali travel insurance plans, please visit GeneraliTravelInsurance.com 

Disclaimer: *Teladoc services may not be available in all states, and international services may be limited.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com .

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0192
jtron@mgroupsc.com

www.generalitravelinsurance.com/press
Twitter:  www.twitter.com/GeneraliTravel
Facebook: www.facebook.com/generalitravelinsurance/
Instagram:  www.instagram.com/generalitravel/

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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How Travel Insurance Can Help Honeymooners

Valentine’s Day has come and gone but if you’re booking any honeymoons this wave season, you know how important it is to keep your clients happy and feeling the love. While travel insurance may not be your soon-to-be-coupled travelers’ first priority, ensuring that they’re aware of a protection plan’s benefits and how it could help them avoid potentially costly mishaps could help them relax and keep the heart of their honeymoon at the top of their mind.

Here are a few key reasons why honeymooners may want to buy travel insurance:

Non-refundable travel plans

A honeymoon is often a trip of a lifetime and even couples who don’t travel often may venture out to celebrate. Since your clients are likely spending a little more on their honeymoon than they might otherwise spend, insuring their travel plans could be a wise decision if they’ve booked non-refundable reservations or activities. Should they get sick and have to cancel last minute or if their flight is delayed because of bad weather and they can’t leave on time, travel insurance can help them recover their prepaid trip costs. Coverage is included for cancellations and interruptions for a variety of covered reasons.

Essential clothing and gear

No one wants to find themselves stranded in the Caribbean without their bathing suit or at a Colorado ski resort without their ski gear. Travel insurance includes coverages for lost, stolen, damaged and delayed baggage. If your clients’ bags are delayed more than 12 or 24 hours (depending on the plan they purchased), they can buy necessary clothing and other items needed and their travel insurance plan can provide reimbursement.

Far-off destinations

The perfect opportunity to spend a few weeks at sea or trek to the ends of the earth, your clients’ honeymoon may be taking them somewhere where travel insurance is highly recommended or even mandatory. Due to its remote location, all Antarctic travel operators require proof of insurance for emergency air lift evacuations—this coverage comes highly recommended for ocean cruise travel as well. Honeymooners sailing through international waters may also benefit from medical coverage for non-emergencies in case they get sick or injured during their trip as some health insurance providers don’t cover their policyholders internationally.

Trying new things

Your clients may be trying new and bizarre foods on their honeymoon, exploring new activities like surfing or hiking, or traveling to a part of the world they’ve never been to before. Packing a travel insurance plan can help ease some of their worries about stepping out of their comfort zone. If they get sick and need antibiotics or get injured and need to see a doctor, plans include medical coverage. Plans can also reimburse prepaid costs if their arrangements are interrupted due to a covered reason, like a sickness or injury.

Help your clients book their dream honeymoon with confidence by reminding them of the ways travel insurance from CSA Travel Protection-Generali Global Assistance can help protect their vacation investment, ease stress and provide a sense of safety and security while traveling. Did you know our dedicated account management team can work with your agency to help increase plan sales and increase take rates? To learn more or to set up a customized training, contact your account manager.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Generali Global Assistance Wins Two 2018 Stevie® Awards for Sales and Customer Service

Company demonstrates continued commitment to customer service and innovation

Generali Global Assistance (“the Company”) today announced that its Travel Insurance division, formerly CSA Travel Protection, has won two Stevie® Awards – a silver in the “Marketing Solution – New” category and a silver in the “Back-Office Customer Service Professional of the Year – Financial Services Industries” category.  The awards were presented at a ceremony in Las Vegas on Friday, February 23 during the 12th annual Stevie® Awards for Sales & Customer Service.

Generali Global Assistance took silver in the “Marketing Solution-New” category for its new consumer-direct travel insurance website, www.generalitravelinsurance.com, which launched in 2017.  Throughout the design process and since launch, the Company has proactively solicited and responded to user feedback to improve the customer experience. For example, Generali Global Assistance added a hurricane and tropical storm alert to its homepage to address high call volumes during peak hurricane season to alleviate any related issues. Customer reviews are integrated into the website (www.generalitravelinsurance.com/reviews), accentuating the user in user experience. As a direct result of the new, more robust site, the Company’s consumer-direct online sales have increased by 15% since launch.

Chris Carnicelli, CEO of Generali Global Assistance, North America, commented on today’s news, “I’m incredibly proud of what our Ecommerce team has accomplished this year with the launch of our new site. This recognition is a testament to their tireless efforts in creating one of the leading direct-to-consumer travel insurance websites in the market that provides our customers with unmatched transparency in travel insurance coverages and decision support for purchasing. We are honored to be recognized for our company-wide commitment to customer service and innovation.”

Lupe Zepeda, Customer Service Manager at Generali Global Assistance, has been awarded a Silver for Back-Office Customer Service Professional of the Year – Financial Services Industries.  During 2017, Generali Global Assistance both rebranded from CSA Travel Protection and launched its new, consumer-facing website, both of which led to specific customer service needs.  Ms. Zepeda continued to fulfill her role as a customer service champion in 2017 by leading brand awareness and recognition outreach campaigns that outlined what was new, as well as what was unchanged, for customers and partners.

Bob Chambers, Vice President of Operations at Generali Global Assistance, commented on today’s news, “I would like to congratulate Ms. Zepeda for her much deserved recognition through this prestigious award. We had some significant shifts this year regarding our brand and Ms. Zepeda was absolutely integral in the success of making that transition seamless for our partners. I’d personally like to thank her for her dedication and hard-work – we simply would not have been able to perform at such a high-level without her expertise.”

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.

Additionally, Generali Global Assistance was recently named a top travel insurance company for 2018 by The Elliot Readers’ Choice Awards. Generali Global Assistance is a member of the US Travel Insurance Association (UStiA) and is an A+ rated Better Business Bureau accredited company.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com .

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0192
jtron@mgroupsc.com

www.generalitravelinsurance.com/press
Twitter:  www.twitter.com/GeneraliTravel
Facebook: www.facebook.com/generalitravelinsurance/
Instagram:  www.instagram.com/generalitravel/

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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