Nearly 100 Million Americans Will Travel This Holiday Season

Generali Global Assistance Announces Findings of its Holiday Travel Consumer Survey

Generali Global Assistance’s Travel Insurance division, formerly CSA Travel Protection, today announced findings from its consumer holiday travel survey. The survey found that 40% of Americans – or 99.8 million people – plan to travel over the course of the 2017 holiday season. Millennials plan to travel more than any other age demographic (48%) and those with children are the segment most likely to travel at 54%.

The survey broke travelers out into two buckets – those planning to travel to see family and those planning to travel for vacation. Of those planning to travel to see family, most (73%) will spend less than $1,000. Those travelling for vacation will spend significantly more, with over half spending more than $1,000 and 18% spending between $2,500 – $5,000.

Chris Carnicelli, CEO of Generali Global Assistance commented on the survey findings, “For many, the holidays are an important time of year to connect with loved ones and going to see family is by far the primary reason to travel during the holiday season, with 87% of Christmas travel and 64% of New Year’s travel being dedicated to going to see relatives. For those travelling to see family, becoming closer as family was the primary importance at 68%, followed by relaxation (66%), reading or learning new things (18%) and sports activities (13%).”

For vacationers, becoming closer as a family was still important at 32%, but it ranked behind relaxing or finding peace of mind (65%) and discovering new cultures or enjoying a change of scenery (44%). Vacationers were also more interested in reading or learning new things (29%), sports activities (26%) and fostering a new romantic relationship (26%).

Additional survey findings include:

  • For travelers going to see family, 85% will stay within the continental U.S. versus 58% for vacation goers. The Caribbean was the most popular choice for vacation travel outside the U.S.
  • Travelers going to see family will stay relatively close to home – but not too close. Nearly 40% will stay within 100 miles, but only 7% will stay within 10 miles of home. For vacationers, 18% will remain within 100 miles of home and one-quarter will venture more than 1,000 miles away from their abodes.
  • For family seeking travelers and vacationers alike the primary method of transport will be a car at 68% and 43% respectively. The second option for both is an airplane at 29% for those going to see family and 40% for those going on vacation.
  • When the primary purpose of travel is to see family, 68% of travelers will stay with family or friends. For those going on vacation, only 20% will stay with family or friends. Twice as many people traveling for vacation will utilize shared economy options (e.g. personal home/apartment rentals) compared to those going to see family.

Carnicelli added, “Whether going to see family or going on vacation 30% of travelers plan to protect their investment with travel insurance. In an increasingly complex world, ensuring that you are fiscally covered in the event of something unforeseen affecting your trip is becoming more apparent to consumers. However, many misconceptions around travel insurance still persists – which Generali, and the industry at large, are striving to address through enhanced transparency.”

Methodology
The “Holiday Travel” survey was conducted by ORC on behalf of Generali Global Assistance between November 2-5, 2017.  The survey was conducted online for 1,026 U.S. adults 18 years of age and older, comprised of 509 men and 517 women.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com .

 

 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

 

Nearly 100 Million Americans Will Travel This Holiday Season

Generali Global Assistance Announces Findings of its Holiday Travel Consumer Survey

Generali Global Assistance’s Travel Insurance division, formerly CSA Travel Protection, today announced findings from its consumer holiday travel survey. The survey found that 40% of Americans – or 99.8 million people – plan to travel over the course of the 2017 holiday season. Millennials plan to travel more than any other age demographic (48%) and those with children are the segment most likely to travel at 54%.

The survey broke travelers out into two buckets – those planning to travel to see family and those planning to travel for vacation. Of those planning to travel to see family, most (73%) will spend less than $1,000. Those travelling for vacation will spend significantly more, with over half spending more than $1,000 and 18% spending between $2,500 – $5,000.

Chris Carnicelli, CEO of Generali Global Assistance commented on the survey findings, “For many, the holidays are an important time of year to connect with loved ones and going to see family is by far the primary reason to travel during the holiday season, with 87% of Christmas travel and 64% of New Year’s travel being dedicated to going to see relatives. For those travelling to see family, becoming closer as family was the primary importance at 68%, followed by relaxation (66%), reading or learning new things (18%) and sports activities (13%).”

For vacationers, becoming closer as a family was still important at 32%, but it ranked behind relaxing or finding peace of mind (65%) and discovering new cultures or enjoying a change of scenery (44%). Vacationers were also more interested in reading or learning new things (29%), sports activities (26%) and fostering a new romantic relationship (26%).

Additional survey findings include:

  • For travelers going to see family, 85% will stay within the continental U.S. versus 58% for vacation goers. The Caribbean was the most popular choice for vacation travel outside the U.S.
  • Travelers going to see family will stay relatively close to home – but not too close. Nearly 40% will stay within 100 miles, but only 7% will stay within 10 miles of home. For vacationers, 18% will remain within 100 miles of home and one-quarter will venture more than 1,000 miles away from their abodes.
  • For family seeking travelers and vacationers alike the primary method of transport will be a car at 68% and 43% respectively. The second option for both is an airplane at 29% for those going to see family and 40% for those going on vacation.
  • When the primary purpose of travel is to see family, 68% of travelers will stay with family or friends. For those going on vacation, only 20% will stay with family or friends. Twice as many people traveling for vacation will utilize shared economy options (e.g. personal home/apartment rentals) compared to those going to see family.

Carnicelli added, “Whether going to see family or going on vacation 30% of travelers plan to protect their investment with travel insurance. In an increasingly complex world, ensuring that you are fiscally covered in the event of something unforeseen affecting your trip is becoming more apparent to consumers. However, many misconceptions around travel insurance still persists – which Generali, and the industry at large, are striving to address through enhanced transparency.”

Methodology
The “Holiday Travel” survey was conducted by ORC on behalf of Generali Global Assistance between November 2-5, 2017.  The survey was conducted online for 1,026 U.S. adults 18 years of age and older, comprised of 509 men and 517 women.

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com .

 

 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

 

Generali Global Assistance Extends Suite of Travel Insurance Plans to Growing Mountain Resort Segment

Ski & Mountain Travel Insurance plan offers variety of coverages to protect mountain resort travelers

Generali Global Assistance’s Travel Insurance division, formerly  CSA Travel Protection, today announced its new Ski & Mountain Travel Insurance offering for the growing mountain resort segment of the vacation rental market. The new plan is available during all seasons for mountain resort areas and is available immediately to property managers to offer their clients for the 2017-2018 ski season.

With the vacation rental market expected to be worth $36.6 billion by the end of 2018, the Company sees tremendous opportunities in enhancing its vacation rental coverages and features. The Ski & Mountain Travel Insurance product was curated to provide added coverages for the growing number of activity oriented travelers that target the mountain regions in both winter and summer.

Chris Carnicelli, CEO of Generali Global Assistance North America, commented on today’s news, “We are excited to roll out this new offering and provide enhanced coverages to the mountain resort industry – which is a burgeoning segment of the vacation rental industry. As the shared economy and home rentals continue to grow, we see significant opportunities in this area and look forward to raising our market presence with tailored products and services.”

The new Ski & Mountain Travel Insurance product retains Generali Global Assistance’s market competitive vacation rental coverages and features that help protect against events that can interrupt or completely halt vacations, such as unforeseen snow storms that delay flights, medical emergencies, and lost luggage.

The Ski & Mountain Travel Insurance product includes some additional innovative benefits:

  • Coverage for lack of snow at eligible resorts (certain restrictions apply)
  • Specific coverage for sporting equipment loss, theft, damage or delay
  • Extended coverage for adverse weather and natural disasters
  • Expanded coverage for destination accommodations being inaccessible or uninhabitable
  • A wide range of emergency medical and concierge travel assistance services

Carnicelli concluded “Travelers, property managers and vacation rental owners will all be pleased with the additional coverages and unique attributes of these offerings, which make them among the strongest protections available in the mountain resort segment today.”

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years.  The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services.  Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees.  Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Travel Agents: Where do your clients want to vacation in 2016? Should they consider travel insurance?

As 2015 comes to a close, travel agents might be noticing a few new trends taking shape for the New Year. “With the increase of recent security threats happening abroad, I wouldn’t be surprised if in 2016 we begin to see more U.S. travelers booking trips to domestic hotspots like Hawaii, Alaska and San Diego,” said Cassie McNab, marketing manager at CSA Travel Protection.

“Believe it or not, this is the time of year when travelers start booking spring break vacations, so Miami and Las Vegas could be other popular destinations,” McNab added.

However, there are always customers who have their hearts set on traveling to places on their bucket lists as well, no matter the political climate.

As a leading provider of full-service travel protection solutions to U.S. travelers for more than 20 years, CSA Travel Protection recommends educating customers about their travel insurance options. “Here’s a good rule of thumb for knowing when to purchase travel insurance. Ask yourself, ‘Can I afford to recoup the costs of my trip?’ If the answer is no, then you should consider travel protection. Look for policies that meet your specific needs. There are many different kinds of travel protection plans available and, most importantly, you want to purchase from a reputable source,” noted McNab.

According to CSA, a small percentage of its customers require medical evacuations or find themselves in dire emergency medical situations. In fact, the most common reasons for making travel insurance claims in 2015 are the following:

  1. Trip Cancellation
  2. Trip Interruption
  3. Medical and Dental

When looking to make your next travel protection purchase or recommending travel insurance to a customer, be sure to take these top reasons into consideration. You may want to look at the plan coverages to be sure that they include these elements.

Consumers should always review a sample insurance policy or description of coverage before purchasing a plan (e.g. CSA Custom Luxe Plan). “If one isn’t available prior to purchase, then we do not recommend buying that plan as it’s always wise to research up front and know what is covered before departing on a trip,” McNab said. “Travelers can download and save or print and carry their policies with them on their covered trips for easy reference.”

Travel agents, travel protection companies and credible online sources can be valuable resources for becoming more knowledgeable about travel insurance. “The more travel agents know about travel insurance and emergency services, the more they can educate their customers. Education is empowerment,” McNab said.

Learn more and sign up to offer CSA's travel insurance plans to your clients