2016 Travel and Lodging Trends

Learn more about partnering with CSA

Forecasts suggest that the travel industry will continue to grow in 2016, with signs that the popularity of vacation rentals won’t slow down.

Spending more money on travel

A 3.4 percent rise in U.S. travel expenditures is forecast for 2016, according to the U.S. Travel Association’s U.S. Travel Forecast. If travelers are spending more, they’ll likely be more interested in protecting their trip costs by purchasing travel insurance. Partnering with CSA Travel Protection can make that easier for you and your guests.

Hotel issues that could benefit vacation rentals

  • Hotel room rates in North America are forecast to rise 4.3 percent in 2016, according to the 2016 Global Travel Price Outlook. Vacation rentals only become more attractive as the cost of staying at a hotel continues to rise. “As hotels continue looking to maximize ancillary fees, we’re seeing them begin testing different terms and price points for amenities such as WiFi,” according to the report. With amenities such as internet access often included with vacation rentals at no extra cost, this could be another reason travelers choose rentals over hotels. It also indicates that hotels “have begun to enforce more stringent cancellation policies,” which may bring them closer in line with common vacation rental cancellation policies. And, if your guests are ever worried about your cancellation policy, CSA’s travel insurance with coverage for Trip Cancellation might ease their worries.
  • The American Express Global Business Travel Forecast 2016 suggests that while hotels are in the process of boosting their inventory, “limited increases in inventory fail to keep pace with the growing global appetite for travel.”
  • Vacation rentals are a growing sector of the lodging industry and continue to take more market share, according to EY’s Global Hospitality Insights 2015 report on the hotel industry. “In a year, Airbnb, a company that enables people to rent out lodging, added more listings to its existing inventory than the largest hotel companies introduced as new units combined over the same period.” That same report referred to the growing competition from vacation rentals: “Customers are increasingly seeking unique, authentic experiences anchored in the destination they are visiting. Part of the appeal of the shared economy concepts has been their ability to cater to those specific needs.” Vacation rentals should continue to capitalize on providing authentic local experiences that differentiate them from hotel lodging.

CSA Travel Protection can help you cater to your guests’ needs—you can offer them Vacation Rental Damage Protection and travel insurance. And, you can earn commission for plans your guests purchase, which can become an additional revenue stream for your business.

Learn more about partnering with CSA

 

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Travel Agents: Where do your clients want to vacation in 2016? Should they consider travel insurance?

As 2015 comes to a close, travel agents might be noticing a few new trends taking shape for the New Year. “With the increase of recent security threats happening abroad, I wouldn’t be surprised if in 2016 we begin to see more U.S. travelers booking trips to domestic hotspots like Hawaii, Alaska and San Diego,” said Cassie McNab, marketing manager at CSA Travel Protection.

“Believe it or not, this is the time of year when travelers start booking spring break vacations, so Miami and Las Vegas could be other popular destinations,” McNab added.

However, there are always customers who have their hearts set on traveling to places on their bucket lists as well, no matter the political climate.

As a leading provider of full-service travel protection solutions to U.S. travelers for more than 20 years, CSA Travel Protection recommends educating customers about their travel insurance options. “Here’s a good rule of thumb for knowing when to purchase travel insurance. Ask yourself, ‘Can I afford to recoup the costs of my trip?’ If the answer is no, then you should consider travel protection. Look for policies that meet your specific needs. There are many different kinds of travel protection plans available and, most importantly, you want to purchase from a reputable source,” noted McNab.

According to CSA, a small percentage of its customers require medical evacuations or find themselves in dire emergency medical situations. In fact, the most common reasons for making travel insurance claims in 2015 are the following:

  1. Trip Cancellation
  2. Trip Interruption
  3. Medical and Dental

When looking to make your next travel protection purchase or recommending travel insurance to a customer, be sure to take these top reasons into consideration. You may want to look at the plan coverages to be sure that they include these elements.

Consumers should always review a sample insurance policy or description of coverage before purchasing a plan (e.g. CSA Custom Luxe Plan). “If one isn’t available prior to purchase, then we do not recommend buying that plan as it’s always wise to research up front and know what is covered before departing on a trip,” McNab said. “Travelers can download and save or print and carry their policies with them on their covered trips for easy reference.”

Travel agents, travel protection companies and credible online sources can be valuable resources for becoming more knowledgeable about travel insurance. “The more travel agents know about travel insurance and emergency services, the more they can educate their customers. Education is empowerment,” McNab said.

Learn more and sign up to offer CSA's travel insurance plans to your clients

Wishing Your Customers Happy & Safe Holiday Travel

Learn more and sign up to offer CSA's travel insurance plans to your clients

This holiday season your customers are on the move, and whether they’re dashing through the snow or cuddled in front of the fire, CSA Travel Protection can be there to support them.

25.3 million passengers will travel on U.S. airlines during the 12-day Thanksgiving travel period, the highest number in the last eight years, according to the Airlines for America industry trade group. That averages out to an additional 65,000 passengers per day compared to the same time last year. The airlines are adding capacity to be ready for the spike, but your guests might rest easier during this busy travel time if they have travel insurance backing them up.

We wish your customers happy and safe travels and you a season with fewer hassles. CSA’s travel insurance plans might just help bring those wishes to life, if Santa doesn’t beat us to it.

If your guests don’t have coverage for an upcoming holiday trip, it’s not too late! Remember to offer your customers CSA Travel Protection.

CSA thanks all of our partners and wishes you a happy holiday season. And, if you’re not already working with CSA, we invite you to read more or contact us at clientservices@csatravelprotection.com or (800) 989-8684 to find out how we can set up a travel insurance program that’s profitable for you and valuable to your guests.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Wishing Your Guests Happy & Safe Holiday Travel

Learn more about partnering with CSA

This holiday season your guests are on the move, and whether they’re dashing through the snow or cuddled in front of the fire, CSA Travel Protection can be there to support them.

25.3 million passengers traveled on U.S. airlines during the 12-day Thanksgiving travel period, the highest number in the last eight years, according to the Airlines for America industry trade group. That averages out to an additional 65,000 passengers per day compared to the same time last year. Your guests might rest easier during the busy holiday travel time if they have travel insurance backing them up.

Nearly 42 million Americans took holiday road trips this Thanksgiving,  many with a vacation rental as their destination. CSA’s 24-Hour Roadside Assistance Services are available to your guests who purchase a Guest Protect plan.

We wish your guests a happy and safe vacation and you a season with fewer hassles. CSA’s Vacation Rental Damage Protection and Guest Protect Travel Insurance Plan might just help bring those wishes to life, if Santa doesn’t beat us to it.

If your guests don’t have coverage for an upcoming holiday trip, it’s not too late! Remember to offer your guests CSA Travel Protection.

CSA thanks all of our partners and wishes you a happy holiday season. And, if you’re not already working with CSA, we invite you to read more or contact us at clientservices@csatravelprotection.com or (800) 989-8684 to find out how we can build a damage protection and travel insurance program that’s profitable for you and valuable to your guests.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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