Visit CSA at the VRMA National Conference

Learn more about partnering with CSA

An Industry Leader

• 1.8 million policies sold in 2015 and looking to exceed 2 million in 2016

• 1,852 active partners offering our insurance

 

We want to help you grow your vacation rental business by partnering with you to offer your guests travel insurance and damage protection plans.

You can earn commission for plans your guests purchase, which can become an additional revenue stream for your business. Travel insurance can also help reinforce your cancellation policy. Plus, when you offer your guests travel insurance and an unexpected mishap occurs during their vacation that is covered under the plan, you can be part of helping to save the day!

Your business is not focused on travel insurance and it shouldn’t be. So, as your partner and premier provider of travel protection solutions for the vacation rental industry, we’ll keep you up-to-date and informed about the travel insurance industry and offer selling tips, marketing solutions and top-notch customer service.

If you’re attending the VRMA 2016 National Conference we’d love to talk to you in person about how we can help your business. Stop by our booth to play our Spin to Win game*, chat about travel insurance and you could walk away with a $50 gift card!

How can we help your business?

  • Additional revenue stream
  • Seamless software integration
  • Sales and training support
  • Increased guest satisfaction
  • Travel insurance marketing materials

If you’re not at the VRMA Conference, you can still learn more about our travel protection plans and see if your business is the right fit for partnering with CSA.

*While supplies last. Limit one round of spins per person.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. 

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

Why Travel Insurance is Important for the Holiday Season

If your travelers haven’t already booked their holiday trips, they will be soon. The bustle around Thanksgiving, Christmas and New Year make it one of the busiest travel seasons of the year. Inclement winter weather and the increase in flight delays and cancellations around the holidays can create real travel headaches for your customers.

According to AAA, 2015 was the busiest Thanksgiving travel season since 2007 and the number of year-end holiday travelers topped 100 million for the first time. There’s no sign that that momentum will let up this year. Your clients might rest easier during this busy travel time if they have travel insurance backing them up.

Here are some reasons to offer a CSA plan to your clients when they’re booking their holiday travel:

More Flight Delays and Cancellations

Over the 2015 Winter Holiday travel period 26% of flights were delayed and 2% were canceled, according to the U.S. Department of Transportation. That’s about 50% more delays and cancellations than usual! A travel insurance plan with coverage for Travel Delay and Trip Interruption can really help travelers during the holidays.

Cold and Flu Season

Cold and flu viruses are most common during the fall and winter, with serious infection starting to spread in October—just in time for holiday travel. CSA’s travel protection plans include a number of coverages and services that could help in case of flu or other sickness.

If an insured or one of their family members or travel companions becomes sick and is unable to travel they could be reimbursed for unused, non-refundable pre-paid trip costs under Trip Cancellation coverage. If an insured traveler picks up a bug from a crowded airport while on vacation they could use the Teladoc service included with CSA Travel Protection plans to connect instantly with a network of physicians for information, advice, and treatment, including prescription medication when appropriate. Or, if they need to see a doctor, Medical and Dental coverage is included with our travel protection plans.

Winter Weather

56% of travelers have reported experiencing a trip delay or cancellation due to inclement winter weather, according to TripAdvisor. Storms wreak havoc on travel plans, from flight delays to road closures.

When offering travel insurance to clients we suggest using anecdotes to express what could happen to disrupt a trip and how a CSA Travel Protection plan can help in those situations. With a majority of winter travelers having experienced a delay or cancellation of their trip first-hand, they’re probably already well aware of the potential impact of unexpected winter weather on their vacation. You just need to remind them and let them know how travel insurance can help.

Identity Theft

“The hustle and bustle of the holidays creates the perfect environment for thieves bent on stealing your credit cards or other financial information,” said Loretta Worters, vice president, Insurance Information Institute.

Identity theft is something that travelers should be especially wary of, as they’re usually carrying documents, IDs and credit cards in unfamiliar places. Throughout the year, 20% of travelers report that an item with sensitive information has been lost or stolen while on a trip, and chances that a traveler will be pick-pocketed go up when dealing with extra-crowded airports and tourist spots. Also, it’s more likely that busy travelers will connect to unsecured airport WiFi—well-known hotspots for identity theft scammers.

Travelers who buy a CSA travel insurance plan have access to our Identity Theft Resolution Service* while on vacation and also after their trip, since often times travelers don’t notice the theft until they arrive home. Identity Theft Resolution Service is automatically included for a full 180 days starting on the traveler’s scheduled departure date.

Rental Car Damage

If your client is renting a car, keep in mind that some of CSA’s travel insurance plans include Rental Car Damage coverage, in case the rental car is damaged due to collision, fire, flood, theft, vandalism, windstorm or hail.

If your clients don’t have coverage for an upcoming holiday trip, it’s not too late! Remember to offer your customers CSA Travel Protection.


*ID Theft Resolution does not include assistance for thefts involving non-U.S. bank accounts.

†Teladoc services may not be available in all states, and international services may be limited.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. 

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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The Most Popular Destinations During the Fall Travel Shoulder Season

Fall is an ideal time to travel for those who enjoy fewer crowds and smaller lines. This timeframe is known as shoulder season, which typically takes place between September and October and then again from April through mid-June.

CSA Travel Protection, dedicated for 25 years to providing full-service travel insurance solutions, looked at where its customers traveled last fall and found that most stayed within the United States. When traveling internationally, then the Caribbean,  Mediterranean/Europe and Mexico were also popular destinations.

According to Travel Leaders fall travel trend survey, Maui was the number one U.S. destination for the remainder of the year. London was the number one international destination proving recent events have not impacted travel to Europe.

“These trips are generally more affordable this time of year since it’s off-peak season,” said Bob Chambers, vice president of operations at CSA Travel Protection, which reported an increase in travel insurance bookings up nine percent year over year. “Many tourists are back to work or back to school so those who want to take trips often enjoy fewer crowds.”

CSA found that European/Mediterranean trips cost on average nearly twice as much as domestic trips, which could be a major reason the latter was more popular among shoulder season travelers. Additionally, the average number of travelers per trip was two; and the average age of travelers to all destinations was dominated by the baby boomer segment.

Most people purchased travel insurance roughly three months in advance of their trip departure date, while the average trip length was 9 days.

“Before booking their next vacation, travelers shooting for off-peak season need to do their homework or talk to a travel professional to be sure they’re nailing down the right travel window,” said Lea Nielsen, vice president of sales and business development at CruiseDirect.com. “If they are going on a cruise on the other side of the world, then the off-peak season could be different than what they expect. Working with a seasoned travel expert like one of our personal cruise advisors can save you time and money.”

Whether you consult an expert or research your trip online, it’s important to be aware of the many factors that can affect a fall vacation. Be sure to check for weather and travel alerts before departing. After all, it’s still hurricane season through November, so if a storm is forming before you depart, you’re going to want to know.

In addition to considering when to take a trip and if booking during shoulder season is right for you, be sure to consider a travel protection plan from a reputable source such as CSA Travel Protection.

About CSA Travel Protection

CSA Travel Protection is dedicated to providing valuable travel insurance and emergency assistance services to protect travelers’ vacation investments and provide the peace of mind one deserves while traveling. For 25 years CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through award-winning customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services.  Plans are available to residents of the U.S. but may not be available in all jurisdictions.  Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Cast Your Vote! CSA Travel Protection Nominated for 2017 Travvy Award

CSA Travel Protection has been nominated for a Travvy Award in the Best Travel Insurance Provider – Overall category.

Known as the Academy Awards of the travel industry, the Travvy Awards recognize the highest standards of excellence in the travel industry and honor travel companies, travel products, travel agencies and destinations for their outstanding achievement.

CSA is a trusted business partner, insurance administrator and advisor. Our partnership philosophy focuses on growing revenue and offering the highest levels of service. Travel agents and suppliers who work with us know that we support them every step of the way and aim to give them the best tools and products they require to succeed.

CSA Travel Protection is best known for:

  • Award-winning, compassionate, knowledgeable customer service
  • Expert claims handling with dedicated representatives for each claim
  • Customized training programs for agents
  • Devoted sales support and useful marketing tools
  • Seamless software integration capabilities
  • Ability to provide customized travel protection solutions for a variety of travel suppliers, such as cruise and tour operators, airlines and online aggregators
  • Being the first in the industry to offer Identity Theft Resolution services with most travel insurance plans
  • Global backing from shareholder Generali Group, one of Europe’s top insurers and 48th on the Fortune Global 500 list of companies

Travel agents and suppliers can vote for CSA at www.vote.travvyawards.com.