Generali Global Assistance Releases 2018 Recap For Travel and Insurance Trends

The average cost of a trip increased by 5%, while premiums held steady

Generali Global Assistance’s Travel Insurance division (“the Company), has released its findings on travel and insurance trends – compiled from the Company’s proprietary data on insured travel – from the 2018 season.

For the year, the average cost of a trip that travelers insured was $1,976.83 – a slight increase of 5 percent compared to 2017. The average premium remained the same as 2017 at $139 per trip. The average number of people on each plan also got a slight bump up to 1.80 in 2018 from 1.75 the year prior. The average length of a trip has held steady at 9 days for three years running. The average number of days between the purchase of a trip and departure rose to a high of 90 days compared to an average of 81 days in 2017.

Commenting on today’s news, Chris Carnicelli, CEO, Generali Global Assistance said “Natural disasters continued to dominate headlines in 2018, disrupting travel on a global scale. As these types of events proliferate, consumers will continue to look for ways to help protect their valuable travel investments.”

The vacation rental space also saw slight increases from last year, but with a large portion of vacation renters being repeat customers many of the other metrics remained the same as the years prior. In 2018, the average trip cost for vacation home rentals was $1,878 an increase of 1.4 percent from the year prior and 5.6 percent increase over 2016. Meanwhile, average premium cost increased by 1.5 percent, up to $80.16. The average duration remained at 6 days, the same as the three years prior – the average number of days between the purchase of a trip and departure increased to 90 days.

In 2018, insured cruise trips increased by 1,211% compared to 2017, while insured air travel trips rose by 43%. Interestingly there was some movement in the top five travel destinations with the U.S. and Europe swapping spots and Alaska beating out Mexico for a spot in the top five. Rounding out the list we have Italy and Bermuda bumping Canada and Australia out of the top ten and Hawaii moves up a spot to number nine on the list.

“The significant rise in both insured cruise and air travel is encouraging as it is an indication that consumers are gaining a fuller understanding of the need to insure their trips. We will continue to work diligently to educate consumers to not only explain the benefits of travel insurance, but how it works. There are still misconceptions about travel insurance in general and through greater transparency we are striving to clear those up,” Carnicelli added.

Top ten most booked destinations by travelers (compiled from the Generali Global Assistance’s proprietary data on insured travel) were:

2017 2018
Caribbean Caribbean
Europe U.S.
U.S. Europe
Bahamas Bahamas
Mexico Alaska
Asia Mexico
Alaska Asia
Canada Italy
South America Hawaii
Australia Bermuda

 

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years. The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services. Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com.

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0192
jtron@mgroupsc.com

www.generalitravelinsurance.com/press
Twitter: www.twitter.com/GeneraliTravel
Facebook: www.facebook.com/generalitravelinsurance/
Instagram: www.instagram.com/generalitravel/

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

A7031901

Generali Global Assistance Releases 2018 Recap For Travel and Insurance Trends

The average cost of a trip increased by 5%, while premiums held steady

Generali Global Assistance’s Travel Insurance division (“the Company), has released its findings on travel and insurance trends – compiled from the Company’s proprietary data on insured travel – from the 2018 season.

For the year, the average cost of a trip that travelers insured was $1,976.83 – a slight increase of 5 percent compared to 2017. The average premium remained the same as 2017 at $139 per trip. The average number of people on each plan also got a slight bump up to 1.80 in 2018 from 1.75 the year prior. The average length of a trip has held steady at 9 days for three years running. The average number of days between the purchase of a trip and departure rose to a high of 90 days compared to an average of 81 days in 2017.

Commenting on today’s news, Chris Carnicelli, CEO, Generali Global Assistance said “Natural disasters continued to dominate headlines in 2018, disrupting travel on a global scale. As these types of events proliferate, consumers will continue to look for ways to help protect their valuable travel investments.”

The vacation rental space also saw slight increases from last year, but with a large portion of vacation renters being repeat customers many of the other metrics remained the same as the years prior. In 2018, the average trip cost for vacation home rentals was $1,878 an increase of 1.4 percent from the year prior and 5.6 percent increase over 2016. Meanwhile, average premium cost increased by 1.5 percent, up to $80.16. The average duration remained at 6 days, the same as the three years prior – the average number of days between the purchase of a trip and departure increased to 90 days.

In 2018, insured cruise trips increased by 1,211% compared to 2017, while insured air travel trips rose by 43%. Interestingly there was some movement in the top five travel destinations with the U.S. and Europe swapping spots and Alaska beating out Mexico for a spot in the top five. Rounding out the list we have Italy and Bermuda bumping Canada and Australia out of the top ten and Hawaii moves up a spot to number nine on the list.

“The significant rise in both insured cruise and air travel is encouraging as it is an indication that consumers are gaining a fuller understanding of the need to insure their trips. We will continue to work diligently to educate consumers to not only explain the benefits of travel insurance, but how it works. There are still misconceptions about travel insurance in general and through greater transparency we are striving to clear those up,” Carnicelli added.

Top ten most booked destinations by travelers (compiled from the Generali Global Assistance’s proprietary data on insured travel) were:

2017 2018
Caribbean Caribbean
Europe U.S.
U.S. Europe
Bahamas Bahamas
Mexico Alaska
Asia Mexico
Alaska Asia
Canada Italy
South America Hawaii
Australia Bermuda

 

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years. The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services. Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com.

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0192
jtron@mgroupsc.com

www.generalitravelinsurance.com/press
Twitter: www.twitter.com/GeneraliTravel
Facebook: www.facebook.com/generalitravelinsurance/
Instagram: www.instagram.com/generalitravel/

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

A7031901

Generali Global Assistance Extends Suite of Travel Insurance Plans to Growing Seaside Coastal Segment

Seaside Coastal Travel Insurance plan offers a variety of coverages to help protect coastal and lakefront travelers

Generali Global Assistance’s Travel Insurance division (“the Company”), today announced it’s new Seaside Coastal Travel Insurance offering for the growing seaside and costal segment of the vacation rental market. The new plan is available to guests and property managers renting coastal and other waterfront properties all year round.

With the vacation rental market projected to be worth $36.6 billion by the end of 2018, the Company sees significant opportunities when it comes to enhancing its vacation rental coverages and features. The Seaside Coastal Travel Insurance product was customized to provide additional coverages for the growing number of seaside and coastal vacationers that visit coastal regions all year round.

Chris Carnicelli, CEO of Generali Global Assistance North America, commented on today’s news, “We are excited to introduce this new offering and provide additional coverage to the coastal vacation rental industry – which is a significant segment of the industry. As the sharing economy and home rentals continue to increase in popularity, we see tremendous opportunities in this area and plan to continue raising our market presence with customized products and services.”

The new Seaside Coastal Travel Insurance product provides Generali Global Assistance’s customers competitive vacation rental plans with new features to help protect against events that can interfere with, or completely derail vacations, such as rental car breakdowns, lost sporting equipment, and beach closures due to contaminated waters.

The Seaside Coastal Travel Insurance product includes additional innovative benefits:

  • Coverage for out of pocket expenses like overnight lodging if your car breaks down on your way to your rental
  • Expanded coverage for lost, stolen, or damaged sporting equipment like golf clubs, surf boards, and bikes –with additional coverage to help you locate and retrieve your sporting equipment if it’s delayed during transit for more than 24 hours
  • Specific coverage if the beach at your destination is closed for 24 hours or more due to contaminated waters
  • Specific coverage if the golf course or amusement park at your destination must close at least half of its attractions due to severe weather or mechanical breakdown.
  • Expanded coverage related to adverse weather and hurricanes including: interruption of services at the rental, uninhabitable or inaccessible accommodations, or mandatory evacuation

Carnicelli concluded “Travelers, property managers, and vacation rental owners alike will benefit from the additional coverages and unique aspects of these offerings, which make them among the strongest protections currently available in the seaside rental segment.”

About Generali Global Assistance
Generali Global Assistance, formerly Europ Assistance USA, has been a leading provider of travel insurance and other assistance services for more than 25 years. The Company offers a full suite of innovative, vertically integrated travel insurance and emergency services, identity protection solutions, and beneficiary companion services. Generali Global Assistance is part of the multinational Generali Group, which for over 185 years has created a presence in 60 countries with over 76,000 employees. Our success has been built on the foundation of trust that clients have placed in our ability to provide assistance in the most difficult of circumstances.

Generali Global Assistance offers travel insurance through vacation rental and property management companies, leading travel agencies, online travel agencies, other travel suppliers and directly to consumers. For more information on Generali Global Assistance and the policies offered for travelers, please visit: www.generalitravelinsurance.com.

Media Contact
Jesse Tron
M Group Strategic Communications (for Generali Global Assistance North America)
+1 212 266 0192
jtron@mgroupsc.com

www.generalitravelinsurance.com/press
Twitter: www.twitter.com/GeneraliTravel
Facebook: www.facebook.com/generalitravelinsurance/
Instagram: www.instagram.com/generalitravel/

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

Hurricane Updates

It’s the height of hurricane season and recent hurricanes have affected many of our customers’ travel plans. If you are a CSA Travel Protection policyholder and your travel has been affected by a hurricane, please go here to file a claim. During storms, our Customer Service Center experiences high call volumes, so we encourage you to contact us at csa@csatravelprotection.com or file a claim online.

Storm Coverage Cut-off Dates

Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage. For plans that do offer coverage for adverse weather and natural disasters, please note that there is no coverage for:

  • Hurricane Michael under any plans purchased on or after October 8, 2018
  • Hurricane Leslie under any plans purchased on or after October 3, 2018
  • Hurricane Sergio under any plans purchased on or after October 1, 2018
  • Hurricane Walaka under any plans purchased on or after September 30, 2018
  • Hurricane Rosa under any plans purchased on or after September 26, 2018
  • Hurricane Isaac under any plans purchased on or after September 9, 2018
  • Hurricane Helene under any plans purchased on or after September 9, 2018
  • Hurricane Florence under any plans purchased on or after September 4, 2018
  • Hurricane Olivia under any plans purchased on or after September 3, 2018
  • Hurricane Miriam under any plans purchased on or after August 29, 2018
  • See more Travel Insurance Alerts

Remember, travel insurance is designed to help protect you against unforeseen events, which means it is meant to be bought before a covered event, such as a hurricane, occurs. Losses resulting from hurricanes are not covered once a storm reaches hurricane status. However, our plans continue to provide excellent coverage and assistance services for those able to continue on their scheduled travel plans.

Read our hurricane FAQs for vacation rental customers for more info

Free Look Period

If you purchased one of our plans for coverage for a hurricane after the hurricane’s cutoff date and you are not happy with your insurance purchase, you may want to take advantage of our free look period, in which you may cancel your plan for a full refund if it doesn’t suit your needs. For most states of residence, you may cancel your plan within 10 days from the time of purchase. If you live in Indiana, the free look period gives you 30 days to decide if your plan is right for you. Keep in mind, you can only cancel your plan within the free look period of 10 days as long as you have not filed a claim, or left on your trip. Please email csa@csatravelprotection.com in order to cancel your plan.