Crowds, Costs and Common Sense: Preparing for Peak Season Travel

Vacationing during the summer months means two things for travelers: large crowds and peak prices. Whether your clients are crowd-dodging value hunters planning their dream excursion or spontaneous realists looking to pull off a fun trip on the fly, following some seasoned advice can help them stay ahead of the herd this year—and maybe even pay less for it.

Dealing with Crowds

The Dream – How to Avoid Crowds

Get a guide: For some travelers, dealing with crowds may be as easy as avoiding them altogether. One way to accomplish this is by connecting with a local guide who knows how. A number of networks and websites can help travelers get in touch with reputable guides with local knowledge for varying costs, sometimes for free.

Show up early, skip the lines: Travelers visiting historic landmarks, natural wonders and other highly-trafficked attractions may want to show up early, even before operating hours as it could be the difference between unavoidable photo bombs and frameable keepsakes. For an additional cost, many museums and theme parks offer skip-the-line options that may be well worth the time your clients will save waiting.

Try smaller airports: Booking flights via smaller hubs could save your clients from headaches at busier airports. Airports like LAX and O’Hare are known for high percentages of flight delays during the summer months compared to smaller, neighboring hubs like John Wayne and Midway.

The Reality – How to Prepare for Crowds

Accept them: Even if your clients plan their best to avoid crowds, experienced travelers know doing so during peak season is in some ways impossible. Preparing your clients for dealing with crowds could help manage their expectations and put them in the right mindset to go with the flow and enjoy themselves.

Protect their trip: Offering protection with travel insurance can help provide the peace of mind that even if your clients’ plans don’t go perfectly, they have some safeguards in place. Should your clients get stuck at an airport because their plane has a mechanical breakdown or because of a storm, travel insurance can help give your clients the backing they need to get back on track. Even if the original airline doesn’t have seats on another flight right away, travel insurance can provide reimbursement for additional costs your clients have to pay to catch up to their itinerary. So if your clients can only find seats on another flight with another airline, you clients can go ahead and book without having to persuade the original airline to endorse their ticket.

Ways to Save

The Dream – Book in Advance with a Flexible Schedule

Time it right: The best way to save money on peak season travel is to book well in advance as prices rarely drop as summer travel dates approach. Ideally, your clients have some flexibility with their schedule and can snag the best deals by vacationing mid-week or at the early/late end of the season. Steering clear of local happenings like big summer events, religious celebrations or school breaks can also help keep costs down in addition to helping your clients travel during quieter times of year when locals are more receptive to visitors.

The Reality – Be Open to What’s Possible

Alternative lodging: Your clients may have missed the “book early” boat and be rustling up a last-minute trip. They can still save by being open to options they might not have previously considered. For instance, alternative lodging like home sharing can help travelers save when booking late.

Alternative destinations and trip types: If your clients have rigid schedules and their dream destination is out of their price range, encourage them to be flexible. Having a few destinations in mind and letting the airfare decide could help them save hundreds, as can considering counter-intuitive trip types— like cruising the Caribbean during hurricane season. Its off-season status keeps the Caribbean affordable during the summer months and while it may seem counter-intuitive, a cruise ship’s ability to redirect itself and travel to alternative ports can make for a preferable option to a resort vacation during the storm-prone summer.

Help protect their trip: If your clients aren’t sure about taking a leap of faith, telling them about how travel insurance can help with certain risks could give them the confidence they need to try a trip they hadn’t planned on. For instance, protection offers reimbursement for prepaid costs if they need to cancel because of a hurricane-related event like a cancelled flight, mandatory evacuation and more. Plus, plans provide 24/7/365 emergency assistance so your clients have help in their back pocket while traveling, anytime.

Get your clients ready for their peak season vacation by passing on these pieces of wisdom and they’ll be well on their way to unwinding along with the rest of us­—crowds, costs and all—complete with a protection plan from Generali Global Assistance and a commission for you. Want to discuss other ways to earn more this summer? Contact your dedicated account manager to set up a customized sales training and to learn more about maximizing insurance take rates at your agency.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

A5901805

Hurricane Season 101: Help Your Guests Weather the Storm

No one expects it to happen to them, yet every year hurricane season makes a mess of unfortunate travelers’ long anticipated summer vacations. As your guests look forward to relaxation and abundant sunshine this season, it’s wise to note that many popular places to visit in the U.S.— Florida, the Carolinas and the beautiful coastlines of Hawaii—are also prone to hurricane-related travel risks. Though it’s rare that vacation plans are affected by natural disasters, helping guests prepare for bad weather that could impact their itineraries can help them trust that you’re attending to each aspect of their trip.

Generali travel insurance plans provide coverage for certain weather-related events your guests might encounter during hurricane season. If these events impact your guests’ vacation, their travel insurance plan can reimburse your guests for their nonrefundable trip costs—rather than asking you to return their deposits and other prepaid payments.

Mandatory Evacuations Your rentals are evacuated due to adverse weather or a natural disaster such as a hurricane and your guests’ reservation falls within 30 days of the initial evacuation order. To cancel in full, your guests shouldn’t have more than 50%—or more than 4 days—of their reservation left when the evacuation is lifted.

Flight Delays and/or Cancellations Your guests’ flights are cancelled or delayed due to adverse weather, and they have to interrupt or cancel their travel arrangements.

Uninhabitable Personal Home Maybe your rental properties aren’t in an affected area, but your guests’ home is. If a flood, fire, hurricane or other natural disaster makes your guests’ personal home uninhabitable, travel insurance can provide coverage.

Inaccessible Destination Adverse weather interrupts road service for 6 or 24 hours or more (depending upon the plan purchased) and prevents your guests from reaching their unit. Provided your guests’ reservation falls within 15 days of the initial event interrupting access, Generali travel insurance can help.

Interruption of Essential Services Water, electric, sewage or gas services at your rentals are interrupted for more than 24 hours because of adverse weather or a natural disaster.

A travel protection plan could make the difference between a guest recouping some or all of their costs should these weather-related mishaps occur. If your guests do purchase insurance, we recommend they always travel with a hard copy of their Description of Coverage/Policy so they can reach us, even if they can’t access the internet. All plans include access to our 24/7 emergency hotline for immediate assistance, anytime.

To learn more about how CSA Travel Protection-Generali Global Assistance can help you and your guests during hurricane season or to set-up a customized sales training to increase take rates, contact your dedicated account manager or email us at clientservices@csatravelprotection.com.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

A5831805

Travel Insurance 101: Why Buy?

From sickness to adverse weather to terrorism to natural disasters, travelers are faced with an innumerable number of disruptions that can affect their carefully calculated plans. With so many possible problems on the horizon, your clients may be aware travel insurance can’t take care of everything that could go wrong.

So how can travel insurance help the everyday traveler? Check out our top four travel protection features and discover the ways insurance provides peace of mind for millions of travelers every year.

Financial protection for prepaid expenses

Travel purchases are frequently subject to cancellation penalties. If your clients have to cancel or interrupt their plans, they may only receive a partial refund of their prepaid trip costs. In some cases, they might not be eligible for a refund at all. More than 87% of the travel insurance plans purchased in 2016 included coverages for trip cancellations and interruptions. If your clients have to cancel or interrupt because of a covered reason, travel insurance can reimburse their prepaid, non-refundable trip cost such as airfare, lodging, cruises, tours, event ticketing and more.

Worldwide medical coverages and 24-hour emergency assistance

Whether traveling domestically or internationally, traveling safely means helping your clients make sure they’ll have medical coverage during their trip if needed. Some health insurance plans don’t cover out-of-network costs such as hospitalization and most don’t cover international expenses. Travel insurance offers a unique solution. Generali Global Assistance plans include coverage for medical expenses if your clients get sick or injured on their trip, coverage for emergency evacuations—which can be especially important for cruisers and international travelers—along with access to 24/7 worldwide assistance services for help anytime.

Baggage protection and tracking services

Lost and mishandled bags continue to pose a problem for the air travel industry, a challenge that the International Air Transport Association’s recent resolution attempts to tackle. IATA Resolution 753 requires airlines and airports to track bags more diligently—good news for travelers since a 2017 study conducted by SITA revealed 82% of participants checked at least one bag for their flight. The bad news is only 35% of airlines expect to be compliant with the resolution by this upcoming June. More good news: travel insurance can help if your clients’ bags are mishandled. Baggage coverages can help if your clients’ luggage and personal belongings are lost, damaged, stolen or delayed while 24/7 travel assistance services can help your clients locate and replace their lost or stolen baggage.

Reimbursement for unexpected costs

Delays happen. Approximately 22% of departing and arriving flights in 2017 were delayed. If your clients have a flight delay for 12 hours or more, they may need to buy unexpected meals, use local transportation, find overnight lodging or even pay additional parking or pet kennel fees. Travel insurance can reimburse for these out-of-pocket expenses, provided the delay resulted from a covered event. Generali Global Assistance plans can also reimburse additional costs to get your clients caught back up to their trip or returned home if they’re interrupted because of a covered reason, like a flight delay because of adverse weather. And if your clients’ bags are delayed for 12 or 24 hours (depending on the plan they purchased), travel insurance can reimburse for clothes and other necessary items needed during the delay.

As the travel industry evolves, travel insurance continues to help solve some of travelers’ most commonly encountered problems. Don’t forget to prompt each of your clients to travel smarter and insure their plans this peak season—you’ll earn a commission on each plan sold. To learn more about improving your agency’s travel insurance sales or to set up a customized training, contact your account manager.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

A5661804

Last-Minute Ski Trips: Why they’re Great and How Travel Insurance Can Help

April may seem a little late in the year for a ski trip, yet while still considered low season for many destinations, the month has a lot to offer mountain-goers—domestically and internationally. Ample deals and lodging opportunities can even make for an ideal, alternative spring break trip to the standard beach vacation. From low season prices to near perfect weather, April’s a great time to encourage your clients to hit the slopes one last time before trading in their winter gear for snorkels and swimsuits.

Here are four advantages of booking last-minute ski trips along with four important ways travel insurance can help your clients enjoy their vacation with fewer worries and more fun.

Empty Accommodations

Your clients can expect widely available and affordable lodging options at mountain resorts in April. While vacancies equate to great savings and opportunities for your clients, they can also mean resorts are less inclined to make exceptions if your clients need to cancel their plans within the penalty window. You can help your clients protect their non-refundable plans by offering travel insurance when they book. If they need to cancel or interrupt their trip because of a covered reason, like a sickness or injury of themselves or a family member, the plan can provide reimbursement.

Big Snowfalls

Late season still brings big snowfalls for some destinations, particularly those that are further north or at higher altitudes. On top of a base that’s accumulated all winter, these late season snows can make for favorable conditions on the mountain. But if your clients are unlucky enough to hit bad weather while traveling to or from their destination, they may take on some unplanned costs because of a delayed or cancelled flight. If this happens, travel insurance can provide coverage for additional expenses to help get your clients to their destination as planned or back home, in addition to reimbursing for missed nights at their reservation. Coverage is also included for certain out-of-pocket costs, such as meals, local transportation or even additional lodging or parking charges.

Long Days, Short Lines

Low season vacancies also mean shorter lift lines, discounted passes and all-around quieter slopes. These advantages combined with a few more hours of sunlight than you get during peak season adds up to more time on the mountain for less money, making low season an attractive travel time for ski enthusiasts and beginners alike. While beginners will likely want to rent their equipment for their last-minute ski trip, seasoned enthusiasts checking their gear might travel a little lighter knowing travel insurance provides coverage for their baggage and personal belongings if it’s damaged, lost, stolen or delayed. Travel insurance also provides coverage for medical expenses and emergency medical evacuations if your clients are injured or get sick during their trip—a potentially important safeguard for skiers.

Warm, Sunny Weather

Not everyone trekking to the mountains this spring will be looking to shred the slopes. Fortunately, April’s warm weather, even in northern regions, is ideal for après-ski enjoyment. Whether your clients are seeking some spa time or to dine on idyllic mountain terraces, pre-trip assistance and other concierge services included with all CSA-Generali Global Assistance travel insurance plans can make the perfect arrangements to help your clients enjoy the warmer temperatures and sunny skies to the fullest.

Remind last-minute mountain-goers to pack travel insurance from CSA Travel Protection-Generali Global Assistance this spring and help ensure your clients book their vacation with the peace of mind they deserve while traveling. To learn more about how to improve travel insurance take rates at your agency or to set up a customized sales training, contact your dedicated account manager.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali Global Assistance’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

A5351803