Safety Tips for Vacation Rental Grilling

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July is the peak month for vacation rentals stays— but it’s also the peak month for grill fires.

Outfitting your vacation rentals with an outdoor grill can be a great perk for guests, but also a potential hazard. A vacation rental damage protection plan, such as those offered by CSA Travel Protection, can provide coverage if a grill accident causes damage to your rental property. Similarly, a Guest Protect travel insurance plan from CSA can provide coverage if an insured renter is injured in a grill accident and needs medical attention. You can offer both plans to your guests when they book a reservation.

But, since filing an insurance claim is about the last thing anyone wants to do, here are some ways to encourage safe grilling at your rental.

One of the best ways you can help avoid grill accidents is to keep the barbecue clean by removing grease buildup from the grills and trays below the grill. Make sure the cleaning crew checks the grill between stays.

The National Fire Protection Association (NFPA) suggests a safety check of the grill should be performed at least once a year:

“Check the gas tank hose for leaks before using it for the first time each year. Apply a light soap and water solution to the hose. A propane leak will release bubbles. If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off the gas tank and grill. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.”

Another way you can help prevent a grill accident is to print out this handy Grilling Safety Tip Sheet from the NFPA and post it near the barbecue; and it couldn’t hurt to keep a fire extinguisher nearby.

NFPA tips for you and your guests:

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.
  • If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.
  • If the flame goes out on a gas grill, turn the grill and gas off and wait at least 15 minutes before re-lighting it.

Learn more about partnering with CSA

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Summer and Fall Travel Planning: Hurricane Preparedness Tips 2015

Summertime means vacation to many Americans. It’s time to relax and enjoy the abundant daylight and warm evenings. Some of the most popular places to visit–the beautiful coastlines of Hawaii, Florida and South Carolina to name a few– happen to be located where hurricanes can occur. Though it’s rare that vacation plans are affected by such an event, it is always good to be prepared. 

Hurricane Facts, History and Forecast

Hurricane season is June 1 through November 30, peaking in mid August to late October according to the National Oceanic and Atmospheric Administration (NOAA). To be a hurricane, winds must be greater than 74 mph whereas a tropical storm’s wind speed must be greater than 39 mph.

With nine tropical cyclones formed and eight named, 2014 was the sparsest hurricane season in the Atlantic since 1997. However with 16 hurricanes in the Pacific, 2014 ties the modern record for most hurricanes in one season, previously set in 1990 and 1992.

For 2015, NOAA predicts there is a 70 percent chance of a below normal hurricane season in the Atlantic. Conversely, there is a 70 percent chance of an above normal hurricane season in the Eastern and Central Pacific in 2015.

How to Prepare

Vacationers planning to visit the Atlantic, Eastern or Southern Pacific hurricane basins this summer or fall should consider learning how to prepare for an emergency should they unexpectedly get caught in a hurricane’s path.

FEMA has created a dedicated website that describes how to accomplish the following three essentials.

  1. Make a plan
  2. Create a kit
  3. Know your resources

Families or groups traveling together should make an emergency plan to determine where they are going to meet and how they will get there. Additionally, they should have an emergency kit with a radio, water, food and other survival basics. Some travelers who know that they are vacationing during hurricane season bring one with them.

When it comes to resources, there are a vast amount of websites and social media tools available. Before departing on any vacation during hurricane season, travelers may want to make a list of resources so they can stay informed about the weather and evacuations.

FEMA, NOAA and regional resources, including state emergency response team sites like Florida’s, are a good place to start. Travel agents, vacation rental owners or hotel management can offer their expertise.  Reputable travel insurance providers, such as CSA Travel Protection, are another viable option. CSA has a dedicated web page with frequently asked questions for hurricane related evacuations, claims and preparedness, as well as an emergency assistance services hotline (877) 243-4135.

Armed with these hurricane preparedness tips and tricks, travelers can leave on their vacations knowing they have options should a hurricane unexpectedly interrupt their plans. Though the chances of this happening are very slim, being prepared is just one more reason to relax during vacation.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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Summer Travelers Show Interest in Vacation Rental Insurance

Summer travelers are on the move and a lot of them have vacation rentals and travel insurance on their mind. According to the Summer Travel Guide* from the travel insurance comparison website InsureMyTrip, 18% of respondents plan to stay in a vacation rental this summer and “concerns over coverage for a vacation rental” ranked as a top issue mentioned by travelers speaking to InsureMyTrip agents.

These are some of the top concerns and travel insurance needs of travelers that researched or purchased travel insurance from InsureMyTrip, according to the Summer Travel Guide, and the ways CSA Travel Protection’s Guest Protect Plan could help your guests in each situation:

Travelers’ top travel insurance needs Guest Protect Plan Coverage and Service Solutions from CSA Travel Protection
Concerns over coverage for a vacation rental CSA’s Guest Protect plan is specifically designed to provide coverage for stays at vacation rentals. Reservation cancellations can disrupt your inventory flow and upset guests if they lose their non-refundable payments. The Guest Protect plan can help reinforce your cancellation policy, and, since you offer your guests the travel insurance plan, you can help save the day!
Health Issues before or during a trip Trip Cancellation, Trip Interruption, Travel Delay and Medical and Dental coverages could apply. Also, On Demand Medical Care services can provide immediate access to on-call physicians, medical advice, and even referral to a nearby physician using CSA’s designated provider network of 30,000 physicians and 850,000 service providers worldwide.
Hurricane or bad weather affecting travel plans Trip Cancellation, Trip Interruption and Travel Delay coverages could apply.
Missing a flight Trip Interruption and Travel Delay coverages could apply.


Noted coverages and services apply to the G-330CSA plan. See a Sample Description of Coverage or Policy for full plan details here.

If your guests mention any of these concerns while making a reservation it’s a great chance to offer them a Guest Protect plan. See more real-life scenarios

Learn more about partnering with CSA

*CSA Travel Protection plans available through InsureMyTrip are different from the Guest Protect travel insurance plan offered in the U.S. vacation rental market.

The survey was sent by email to those identified as US travelers who either researched or purchased travel insurance from InsureMyTrip within the past 18 months. The survey was conducted April 2-16, 2015, and generated 234 completed responses.

Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 0821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.

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